End User Experience Engineer

Experian Asia Pacific; Cyberjaya; Hybrid; MYR 90,000 - 150,000; Full time

Benefits offered by this job

Hybrid work arrangement

Inclusive paid leave

People-first and inclusive workplace

Career growth opportunities

Exposure to diverse, global teams

Job summary

Experian Asia Pacific is seeking an End-user Experience Engineer in Cyberjaya to design and implement endpoint and desktop solutions. You will manage Intune deployments, Autopilot zero-touch setups, and security controls to deliver a secure, reliable user experience.

You will lead automation using PowerShell, Python and Azure services, monitor service health, and provide Level 2/3 support across Windows environments. This role offers a hybrid work model in Malaysia with opportunities for growth.

Qualifications

• Five+ years enterprise experience in endpoint management, desktop engineering or endpoint security.
• Experience administering Microsoft Intune across device lifecycle and policy configuration.
• Experience designing Windows Autopilot zero-touch deployments.
• Knowledge of endpoint security tech including Cloud PKI, WDAC and AppLocker.
• Experience automating endpoint operations and generating security reports.

Responsibilities

• Design and implement solutions for complex endpoint/desktop challenges.
• Resolve issues across physical and virtual environments and improve performance and security.
• Maintain and improve endpoint technologies and processes for reliable end-user experience.
• Provide Level 2/3 engineering support and perform root-cause analysis.
• Monitor service health and produce reports using Microsoft Graph and tools.

Skills

Intune management

Autopilot deployments

Endpoint security

PowerShell scripting

Python scripting

Azure services

Microsoft Graph

Tools

Microsoft Intune

Windows Autopilot

WDAC

AppLocker

Azure Automation

Logic Apps

Azure Functions

Job description

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Job Description

The End-user Experience Engineer designs and implements solutions for complex endpoint and desktop technology challenges. You will resolve issues across physical and virtual environments, define the desktop strategy, and improve performance, security, and service reliability. You will maintain and improve endpoint technologies and processes to deliver a consistent, secure, and reliable end-user experience.

What You'll Do Be Doing

• You will manage endpoint services using Microsoft Intune and Windows Autopilot, covering device provisioning, application deployment, software updates, patching, and compliance.
• You will administer Microsoft Cloud PKI, Windows Defender Application Control, AppLocker, and endpoint compliance policies to strengthen device security.
• You will automate endpoint operations using PowerShell, Python, Azure Automation, Logic Apps, or Azure Functions to reduce manual effort.
• You will monitor Microsoft 365 and endpoint service health, performance, adoption, and compliance, producing reports through Microsoft Graph and reporting tools.
• You will provide Level 2 and Level 3 engineering support, resolve complex desktop issues, perform root-cause analysis, and recommend improvements to endpoint architecture, security, and user experience.

Qualifications

What We're Looking for:

• Minimum five years of enterprise experience in endpoint management, desktop engineering, or endpoint security.
• Experience administering Microsoft Intune across device lifecycle management, policy configuration, application deployment, and compliance.
• Experience designing, implementing Windows Autopilot zero-touch deployments.
• Knowledge of endpoint security technologies, including Microsoft Cloud PKI, WDAC, AppLocker, and device compliance frameworks.
• Experience automating endpoint operations and producing security or compliance reports using PowerShell, Python, Azure services, Microsoft Graph, or Microsoft 365 administration tools.

Additional Information

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affi­ brative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Benefits/Perks

• Hybrid work arrangement: You will divide your time between working remotely and working from the office. You will work from the office at least two days per week. You and your manager will agree on your office days, taking business and client needs into consideration.
• Inclusive paid leave
• People-first and inclusive workplace
• Career growth opportunities
• Exposure to diverse, global teams

Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process.
Experian Careers - Creating a better tomorrow together