End-to-End Customer Operations Specialist

GIRAFSAIL LOGISTICS SDN. BHD.; Shah Alam; On-site; MYR 48,000 - 72,000; Full time

Job summary

GIRAFSAIL LOGISTICS SDN. BHD. in Malaysia is seeking a Logistics Coordinator to handle customer inquiries, prepare quotations, and manage end-to-end order follow-up to ensure smooth operations.

You will collaborate with operations, documentation, and customs clearance teams to ensure accurate, timely cargo execution and compliance, while compiling data to monitor market trends and improve service offerings and marketing strategies.

Responsibilities

• Handle customer inquiries, quotations, and order follow-up to ensure smooth operations.
• Coordinate with operations, documentation, and customs clearance for timely execution of cargo transportation and related processes.
• Compile and analyze business data to monitor market trends and optimize service offerings and marketing strategies.

Job description

GIRAFSAIL LOGISTICS SDN. BHD. in Malaysia is seeking a Logistics Coordinator to handle customer inquiries, prepare quotations, and manage end-to-end order follow-up to ensure smooth operations.

You will collaborate with operations, documentation, and customs clearance teams to ensure accurate, timely cargo execution and compliance, while compiling data to monitor market trends and improve service offerings and marketing strategies.