Elevator & Escalator Service Technician — Global Growth

KONE; George Town; On-site; MYR 38,000 - 60,000; Full time

Job summary

KONE Malaysia is seeking a Service Technician to join the Service Maintenance team in Georgetown. You will attend fault calls, perform maintenance, repairs and installations, and support customer relationships while maintaining safety and quality standards.

Ideal candidates will have at least 3 years of elevator/escalator experience, basic mechanical and electrical knowledge, and a willingness to travel. Own transport and a valid motorbike license are required.

Qualifications

• Minimum 3 years’ experience in elevator and escalator industry.
• Basic mechanical and electrical knowledge.
• Service mindset with a customer-focused approach.
• Willing to travel to sites as needed.
• Own transport with valid motorbike license.
• Ability to use KONE system via mobile device.
• Capable of working in a fast-paced environment.

Responsibilities

• Carry out lift maintenance work and attend fault calls.
• Provide real-time back reporting of work performed.
• Maintain excellent relationships with customers.
• Perform maintenance, repairs and installation with other technicians.
• Manage daily workload with minimal supervision.
• Communicate effectively with all stakeholders.
• Ensure safety at all times.
• May train or coach colleagues as needed.

Skills

Mechanical knowledge

Electrical knowledge

Service mindset

Willing to travel

Own transport

Motorbike license

Digital literacy

Tools

KONE system

Mobile app usage

Job description

KONE Malaysia is seeking a Service Technician to join the Service Maintenance team in Georgetown. You will attend fault calls, perform maintenance, repairs and installations, and support customer relationships while maintaining safety and quality standards.

Ideal candidates will have at least 3 years of elevator/escalator experience, basic mechanical and electrical knowledge, and a willingness to travel. Own transport and a valid motorbike license are required.