Service Technician - Penang

Kone México; George Town; On-site; MYR 33,000 - 56,000; Full time

Benefits offered by this job

Career progression

Learning & development programs

Supportive team environment

Job summary

KONE Malaysia is seeking a Service Technician to join the Service Maintenance team in Georgetown. You will work with a small group of Field Service Specialists on fault calls, repairs, and maintenance runs for elevators and escalators. The role requires a service mindset, basic mechanical/electrical knowledge, and willingness to travel.

Own transport and a valid motorbike license are preferred. You will report to the Service Maintenance team and contribute to a safe, efficient service

Qualifications

• Three years’ experience in elevator/escalator industry is an advantage.
• Basic mechanical and electrical knowledge required.
• Service mindset and customer focus.
• Willingness to travel and valid motorbike license.

Responsibilities

• Carry out lift maintenance, repairs, and installation with fellow Field Service Specialists.
• Provide accurate, real-time back reporting of work performed.
• Maintain excellent relationships with customers and stakeholders.
• Manage daily workload with supervision as needed; ensure safety at all times.
• Assist with training/coaching as required by supervisor.

Skills

Mechanical knowledge

Electrical knowledge

Service mindset

Willing to travel

Own transport and motorcycle license

Digital/mobile system use

Tools

KONE system

Job description

**Did you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.****Why this role?**KONE Malaysia is embarking upon an exciting growth phase and as such we are seeking a **Service Technician** to join our **Service Maintenance** team in **Georgetown**. You will work in a small group of Field Service Specialists attending fault calls, completing escalator/elevator repairs, and servicing an allocated maintenance run.Being part of a global organization that actively supports your career and internal promotions, means that for the right person, this critical role could be the next step in afantastic career at KONE.**What will you be doing?*** Carry out any work that's related to lift maintenance.* Responsible for accurate and real-time back reporting of work performed to ensure accuracy of customer notification.* Responsible for maintaining excellent relationships with customers.* Perform maintenance, repairs, and installation in collaboration with other Field Service Specialists.* Manages daily workload with minimal assistance from Supervisor.* Effective communication with all stakeholders.* Ensure safety at all times.* Depending on seniority, you may be required to give training/coaching to persons nominated by the supervisor.**Are you the one?*** Minimum 3 years’ experience in elevator and escalator industry is an advantage.* Have a basic mechanical and electrical knowledge.* Possesses a service mindset.* Willing to travel.* Possesses own transport and valid motorbike license.* Able to work in a fast-paced environment.* Have a basis digital foundation skill to use KONE system and application via mobile phone for work purpose.**What do we offer?*** Career progression in opportunities within a global organization.* Total reward elements that engage and motivate our employees and help us make KONE a great place to work.* Comprehensive learning and development programs covering a wide range of professional skills.* You are surrounded by fun colleagues and a lively working environment. The best part is all leaders are great and open-minded.Click on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalator industry.