Elevator & Escalator Ops Lead - Coach, Grow & Deliver

Schindler Business Services Centre; Kuala Lumpur; In loco; MYR 90.000 - 150.000; Tempo pieno

Descrizione del lavoro

Jardine Schindler Group (JSG) invites applications for an Assistant Operations Manager (Lift and Escalator) based in Malaysia. The role focuses on leading field operations, optimizing manpower, and ensuring service delivery excellence while driving safety and compliance across projects.

You will develop and coach technicians, manage maintenance portfolios, and monitor revenue and profitability targets. Strong leadership, stakeholder management, and contract management are essential.

Competenze

• Bachelor's Degree in Engineering, Business, Management, or a related discipline.
• Minimum 5 years of experience in the elevator and escalator industry, preferably in service, operations, or sales management.
• Proven experience leading and managing teams with direct and indirect reporting relationships.
• Strong leadership, people management, coaching, and performance management skills.
• Good business and commercial acumen with experience in customer relationship management and contract management.

Mansioni

• Lead and optimize field operations by ensuring efficient manpower planning, service delivery, and operational performance.
• Develop, coach, and manage technicians to improve competency, productivity, safety compliance, and employee engagement.
• Manage and grow the maintenance portfolio through effective customer relationship management, contract renewals, and collections.
• Monitor business performance through achievement of revenue, portfolio growth, collection, and profitability targets.
• Ensure compliance with company policies, safety standards, and regulatory requirements while promoting a strong safety culture.

Conoscenze

Leadership

People management

Coaching

Stakeholder management

Communication

Problem solving

Commercial acumen

Formazione

Bachelor's Degree in Engineering, Business, Management

Descrizione del lavoro

Jardine Schindler Group (JSG) invites applications for an Assistant Operations Manager (Lift and Escalator) based in Malaysia. The role focuses on leading field operations, optimizing manpower, and ensuring service delivery excellence while driving safety and compliance across projects.

You will develop and coach technicians, manage maintenance portfolios, and monitor revenue and profitability targets. Strong leadership, stakeholder management, and contract management are essential.