Education Advisor - Education Consultant

City Academy; Cyberjaya; On-site; MYR 39,000 - 61,000; Full time

Job summary

City Academy in Cyberjaya invites a student-facing admissions role focusing on education counselling, student recruitment and enrollment. You will engage with students and parents on campus and at events, advising on Foundation, Diploma and Degree options based on qualifications and goals.

You will manage enquiries, registrations and applications, represent the university at schools and fairs, work toward recruitment targets and earn commission on enrollments, while maintaining CRM records and

Qualifications

• Diploma or Bachelor’s Degree in Marketing, Business, Communications, Education or related field.
• Fresh graduates encouraged to apply; 1–2 years experience welcomed.
• Strong communication and interpersonal skills; able to relate to students, parents, teachers.

Responsibilities

• Meet with prospective students and parents to understand interests and goals.
• Recommend suitable programmes based on background and career aspirations.
• Explain programme information, entry requirements, fees, scholarships and procedures.
• Handle enquiries via walk-ins, phone, WhatsApp, email and online platforms.
• Guide students through application, registration and enrollment processes.
• Maintain regular communication and follow up with prospective students and parents.
• Follow up on leads from campaigns, school visits, events, referrals and walk-ins.
• Build relationships with students, parents, school counsellors and education partners.
• Work toward recruitment targets; convert enquiries into applications and enrollments.
• Represent the university at schools, education fairs, Open Days and roadshows.
• Assist with education talks, booth activities and recruitment campaigns.

Skills

Communication

Interpersonal skills

Education counselling

Student recruitment

Target-driven

Education

Diploma or Bachelor’s Degree in Marketing, Business, Communications, Education or related field

Tools

Microsoft Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Role Summary

• A student-facing role focused on education counselling, student recruitment and enrollment, with opportunities to engage directly with students and parents both on campus and at recruitment events.
• Advise students and parents on suitable Foundation, Diploma and Degree programmes based on their qualifications, interests and future plans.
• Manage enquiries, follow-ups and applications while supporting prospective students throughout the enrollment journey.
• Represent the university at school visits, Open Days, education fairs, career fairs, roadshows and other recruitment activities.
• Work towards student recruitment targets and earn commission based on successful enrollments.

Key Responsibilities

Student & Parent Consultation

• Meet with prospective students and parents to understand their interests, qualifications and study goals.
• Recommend suitable programmes based on students’ academic background, interests and career aspirations.
• Explain programme information, entry requirements, fees, scholarships and application procedures.
• Handle enquiries through walk-ins, phone calls, WhatsApp, email and online platforms.
• Guide students through the application, registration and enrollment process.
• Maintain regular communication and follow up with prospective students and parents.

Student Recruitment

• Follow up on leads from digital marketing campaigns, school visits, events, referrals and walk-ins.
• Build positive relationships with prospective students, parents, school counsellors and education partners.
• Work towards individual and team-based student recruitment targets.
• Follow up with prospective students to convert enquiries into applications and successful enrollments.

School Visits & Recruitment Events

• Represent the university at secondary schools, private schools, colleges, career fairs, education fairs, Open Days, roadshows and exhibitions.
• Promote the university’s programmes and provide relevant information to prospective students.
• Assist with education talks, presentations, booth activities and other student engagement initiatives.
• Interact with students, parents, teachers and school counsellors during recruitment activities.
• Support the planning and execution of student recruitment campaigns and events.

Lead & Database Management

• Maintain accurate records of prospective students and follow-up activities.
• Update the CRM/database regularly and ensure leads are followed up in a timely manner.
• Monitor prospective students throughout the application and enrollment process.
• Prepare basic recruitment reports and updates when required.

Market & Recruitment Support

• Stay informed about competitor programmes, education trends and student preferences.
• Gather feedback from students, parents, schools and recruitment events.
• Share relevant market feedback and recruitment insights with the team.
• Support other admissions, marketing and student recruitment activities as required.

Job Requirements

• Diploma or Bachelor’s Degree in Marketing, Business, Communications, Education or a related field.
• Fresh graduates are encouraged to apply.
• Candidates with 1–2 years of experience in sales, customer service, education counselling, recruitment, retail, telemarketing or related roles are welcome.
• Strong communication and interpersonal skills.
• Comfortable interacting with students, parents, teachers and members of the public.
• Confident in presenting information and communicating with different audiences.
• Friendly, approachable and able to build relationships easily.
• Self-motivated and comfortable working towards targets.
• Willing to learn and develop skills in education counselling and student recruitment.
• Basic knowledge of Microsoft Office and digital communication tools.
• Willing to work on selected weekends for Open Days, education fairs and peak intake periods.
• Willing to travel for school visits, roadshows and recruitment events.