E‑Commerce Support & Inside Sales Coordinator

EONG HUAT CORPORATION SDN BHD 永發有限公司; George Town; On-site; MYR 33,000 - 56,000; Full time

Job summary

Jora Malaysia is seeking a Sales Administration Assistant in Penang to handle order processing, verify details, and support daily sales operations. You will also contact customers to answer queries and obtain missing information.

The role requires maintaining and updating sales and customer records, compiling monthly reports, and coordinating with internal teams. Strong MS Office skills and prior sales admin experience are valued.

Qualifications

• Previous experience in sales administration, or a similar role will be advantage.
• Exceptional interpersonal and customer service skill.
• Advanced knowledge of administrative recordkeeping.
• Familiarity with sales reports and sales records.
• Proficiency with Microsoft Office (Word,Excel,PowerPoint).
• Excellent written and verbal communication skills.

Responsibilities

• Receiving and processing purchase orders.
• Verifying orders,including customers' personal information and payment details.
• Contacting customers by phone or email to answer queries and obtain missing information.
• Maintaining and updating sales and customer records.
• Compiling monthly sales reports.
• Expending orders through internal liaison.
• Directing feedback from customers to relevant departments.
• Indentifying new products to add to those on offer.
• Any other duties assigned by the Management,as and when deemed necessary.

Skills

Customer service

Interpersonal skills

Recordkeeping

Verbal communication

Tools

Microsoft Office

Excel

PowerPoint

Word

Job description

Jora Malaysia is seeking a Sales Administration Assistant in Penang to handle order processing, verify details, and support daily sales operations. You will also contact customers to answer queries and obtain missing information.

The role requires maintaining and updating sales and customer records, compiling monthly reports, and coordinating with internal teams. Strong MS Office skills and prior sales admin experience are valued.