E-Commerce Manager / Senior Manager

Hunters International Sdn Bhd; Petaling Jaya; On-site; MYR 120,000 - 160,000; Full time

Job summary

Hunters International Sdn Bhd in Petaling Jaya, Malaysia is seeking a dynamic E-Commerce Manager/Senior Manager to lead its digital retail presence across Asia. This role involves developing and executing e-commerce strategies, overseeing operations on major marketplaces, and optimizing performance through data analysis.

The ideal candidate has a minimum of 6 years of experience in e-commerce, strong analytical skills, and proven leadership abilities. This position offers the opportunity to work in a vibrant industry, focusing on enhancing customer experience and driving business growth.

Qualifications

• Minimum 6 years of experience in e-commerce or related fields, preferably in beauty or FMCG.
• Strong analytical skills with Excel and Google Analytics.
• Proven track record of managing successful e-commerce platforms.
• Excellent leadership and team management abilities.
• Exceptional communication skills both written and verbal.

Responsibilities

• Develop and execute end-to-end e-commerce strategies to drive market share.
• Oversee daily operations and optimize performance on marketplaces.
• Plan and execute performance marketing campaigns to optimize acquisition costs.
• Improve product listings through SEO, pricing, and visual enhancements.
• Track key metrics to drive data-driven decision-making.
• Implement CRM strategies and loyalty programs to enhance customer experience.
• Coordinate with supply chain to ensure stock availability.

Skills

E-commerce strategy development

Marketplaces management

Performance marketing

SEO optimization

Data analysis

Leadership

Communication skills

Tools

Google Analytics

Excel

Shopify

Job description

A leading curator of top Asian beauty brands is seeking a dynamic leader to scale its digital retail presence across Asia.

Location: Petaling Jaya, Malaysia
Work Mode: Work From Office
Role: E-Commerce Manager / Senior Manager

What You'll Do:

• Develop and execute end-to-end e-commerce strategies to drive market share and manage P&L for online channels.
• Oversee daily operations and optimize performance on marketplaces including Shopee, Lazada, and TikTok Shop.
• Plan and execute performance marketing campaigns across Meta, Google, and TikTok to optimize acquisition costs and ROI.
• Improve product listings through SEO, pricing, and visual enhancements to maximize conversion rates.
• Track key metrics such as traffic, AOV, and ROAS to drive data-driven decision-making and journey optimization.
• Implement CRM strategies, loyalty programs, and email marketing to enhance the customer experience.
• Coordinate with supply chain and logistics to ensure stock availability and smooth order fulfillment.

What We're Looking For:

• Minimum 6 years of experience in e-commerce or related fields, preferably in beauty or FMCG.
• Strong analytical skills with Excel and Google Analytics.
• Experience with D2C platforms like Shopify is a plus.
• Proven track record of managing successful e-commerce platforms.
• Excellent leadership and team management abilities.
• Familiarity with SEO/SEM, Google Analytics, and other digital tools.
• Exceptional communication skills both written and verbal.