E-commerce Key Account Executive / E-Commerce Specialist / Digital Marketing

Dreamx Media Sdn Bhd; Subang Jaya; Vor Ort; MYR 56.000 - 100.000; Vollzeit

Benefits dieser Stelle

Competitive salary & allowances

EPF / SOCSO / EIS contributions

Medical panel benefits & claims

Annual, medical, and compassionate-le

Zusammenfassung

DreamX Media Sdn Bhd is seeking an E-commerce Key Account Executive / E-Commerce Specialist to bridge brand partners with our in-house teams. You will manage client relationships, pitch data-driven strategies, and coordinate campaigns across TikTok Shop, Shopee, and Lazada.

The role targets 1–3 years of hands-on e-commerce experience, English and Bahasa Malaysia communication, and a readiness to lead growth initiatives within a fast-paced agency environment.

Qualifikationen

• Experience: 1–3 years of hands-on experience in e-commerce account management, digital agency client servicing, or brand e-commerce operations.
• Platform Familiarity: Strong operational understanding of TikTok Shop Seller Center (MCN/TAP mechanics are a massive plus) alongside Shopee Seller Centre and Lazada Seller Center.
• Language & Communication: Exceptional communication and presentation skills. Must be proficient in English and Bahasa Malaysia to effectively manage diverse brand stakeholders and pitch commercial strategies confidently to brand directors. (Proficiency in Mandarin is an advantage).
• Mindset: Highly organized, agile, and capable of managing fast-paced campaign timelines without breaking a sweat. Self-motivated, positive, and hardworking. You don't wait for instructions; you make things happen.
• Background Check: Enabler Agency background is a massive added advantage!
• The "Vibe" Check: Our boss will ask for your MBTI type—we care immensely about team chemistry and personality fit!

Aufgaben

• Client Relationship & Strategic Consultation: Serve as the primary, high-touch point of contact for our international and local brand partners.
• Commercial Pitching & Strategy: Proactively identify growth opportunities, pitch campaign strategies (mega-sales, localized activations), and participate in contract renewals or upsell pitches for ecosystem services.
• Cross-Functional Campaign Coordination: Seamlessly translate client briefs into actionable execution plans for our internal livestream managers, data specialists, short-video creators, and live hosts.
• E-commerce Operations Oversight: Collaborate with our E-Commerce Specialists to oversee campaign mechanics across TikTok Shop (including MCN affiliate structures, TAP setups) and Shopee/Lazada (traffic optimization, brand day mechanics).
• Data-Driven Performance Reporting: Work with internal data to track, analyze, and present key metrics (GMV, ROI, conversion rates, traffic sources) to brand stakeholders, turning raw data into clear, strategic wins.

Kenntnisse

TikTok Shop Seller Center

Shopee Seller Centre

Lazada Seller Center

Jobbeschreibung

E-commerce Key Account Executive / E-Commerce Specialist / Digital Marketing

We are an enabler for E-commerce platforms focusing on TikTok Shop, and we are currently one of the Top Award Winning TikTok Shop Livestream Agencies (TSP) in Malaysia. We manage an elite portfolio of 20+ international brands across diverse industries, including FMCG, Fashion, and Electronics.

About the Role

Are you a strategic thinker who thrives at the intersection of client relationships and high-growth e-commerce? We are seeking a dynamic E-commerce Account Manager / Senior Executive to bridge the gap between our partner brands and our internal execution powerhouses (creative, livestreaming, and operational specialist teams).

In this role, you won't just be managing communications; you will be the commercial growth engine for major brands across TikTok Shop, Shopee, and Lazada. You will own the client relationship, pitch data-driven strategies, and coordinate high-impact campaigns to scale brand GMV. Whether you are an experienced specialist looking to step into management, or a sharp junior with an immense hunger to scale, we provide the playground for you to win.

Your Role (The Game Plan)

Client Relationship & Strategic Consultation: Serve as the primary, high-touch point of contact for our international and local brand partners. Understand their business objectives, present performance reviews, and build long-term trust to ensure client retention.

Commercial Pitching & Strategy: Proactively identify growth opportunities, pitch campaign strategies (mega-sales, localized activations), and participate in contract renewals or upsell pitches for ecosystem services.

Cross-Functional Campaign Coordination: Seamlessly translate client briefs into actionable execution plans for our internal livestream managers, data specialists, short-video creators, and live hosts.

E-commerce Operations Oversight: Collaborate with our E-Commerce Specialists to oversee campaign mechanics across TikTok Shop (including MCN affiliate structures, TAP setups) and Shopee/Lazada (traffic optimization, brand day mechanics).

Data-Driven Performance Reporting: Work with internal data to track, analyze, and present key metrics (GMV, ROI, conversion rates, traffic sources) to brand stakeholders, turning raw data into clear, strategic wins.

What We Need From You (Requirements)

Experience: 1–3 years of hands-on experience in e-commerce account management, digital agency client servicing, or brand e-commerce operations. (Open to sharp candidates with a strong junior track record up to mid-level executioners).

Platform Familiarity: Strong operational understanding of TikTok Shop Seller Center (MCN/TAP mechanics are a massive plus) alongside Shopee Seller Centre and Lazada Seller Center.

Language & Communication: Exceptional communication and presentation skills. Must be proficient in English and Bahasa Malaysia to effectively manage diverse brand stakeholders and pitch commercial strategies confidently to brand directors. (Proficiency in Mandarin is an advantage).

Mindset: Highly organized, agile, and capable of managing fast-paced campaign timelines without breaking a sweat. Self-motivated, positive, and hardworking. You don't wait for instructions; you make things happen.

Background Check: Enabler Agency background is a massive added advantage!

The "Vibe" Check: Our boss will ask for your MBTI type—we care immensely about team chemistry and personality fit!

The Benefit Package (What You Get)

Financial: Competitive Salary & Allowances. Full EPF, SOCSO, and EIS contributions.

Lifestyle & Wellness: Medical Panel Benefits & Claims. Annual, Medical, and Compassionate Leave.

Culture: Company Bonding & Sports Events (We play hard too!). A workplace filled with Elite Teammates to learn from. Majority of our staff voted the best thing they like about our office are the friendly colleagues & culture!

You & DreamX Media: You Grow, We Grow

Challenging Industry – Clear Path Ahead

In the fast-moving industry of e-commerce, we face new problems every single day. Challenges never stop, but DreamX Media is committed to overcoming all of them. We have high expectations for you to learn and grow fast—you are expected to play a leadership role in no more than one year. Whether you want to develop your skillset toward a management path or a professional/technical path, the road ahead is crystal clear. Learn to inspire and influence others here.

A Football Team, Not a "Family"

We would rather describe ourselves as a football team instead of a "family." It is never our intention to make everyone stay together forever until their retirement. Instead, we emphasize the values created and the journey we go through together in achieving our mutual goals.

DreamX Media nurtures you with support, resources, and opportunity. You achieve personal growth via the precious experience and knowledge you gain while staying with us, and in that process, you drive success to DreamX Media as well, enabling the organization to grow to the next level.

At one point in time, when you are ready to take on a new adventure outside of DreamX Media, we will treat it just like a club transfer of a football player—there will be no hard feelings and we will sincerely wish you all the best. DreamX Media might just be one of the stops in your career journey, but we will make it your most remarkable and memorable one.

Thank you for reading and hope to see you onboard!