E-commerce Growth & Partnerships Lead (TikTok Shop)

Dreamx Media Sdn Bhd; Subang Jaya; On-site; MYR 56,000 - 100,000; Full time

Benefits offered by this job

Competitive salary & allowances

EPF / SOCSO / EIS contributions

Medical panel benefits & claims

Annual, medical, and compassionate-le

Job summary

DreamX Media Sdn Bhd is seeking an E-commerce Key Account Executive / E-Commerce Specialist to bridge brand partners with our in-house teams. You will manage client relationships, pitch data-driven strategies, and coordinate campaigns across TikTok Shop, Shopee, and Lazada.

The role targets 1–3 years of hands-on e-commerce experience, English and Bahasa Malaysia communication, and a readiness to lead growth initiatives within a fast-paced agency environment.

Qualifications

• Experience: 1–3 years of hands-on experience in e-commerce account management, digital agency client servicing, or brand e-commerce operations.
• Platform Familiarity: Strong operational understanding of TikTok Shop Seller Center (MCN/TAP mechanics are a massive plus) alongside Shopee Seller Centre and Lazada Seller Center.
• Language & Communication: Exceptional communication and presentation skills. Must be proficient in English and Bahasa Malaysia to effectively manage diverse brand stakeholders and pitch commercial strategies confidently to brand directors. (Proficiency in Mandarin is an advantage).
• Mindset: Highly organized, agile, and capable of managing fast-paced campaign timelines without breaking a sweat. Self-motivated, positive, and hardworking. You don't wait for instructions; you make things happen.
• Background Check: Enabler Agency background is a massive added advantage!
• The "Vibe" Check: Our boss will ask for your MBTI type—we care immensely about team chemistry and personality fit!

Responsibilities

• Client Relationship & Strategic Consultation: Serve as the primary, high-touch point of contact for our international and local brand partners.
• Commercial Pitching & Strategy: Proactively identify growth opportunities, pitch campaign strategies (mega-sales, localized activations), and participate in contract renewals or upsell pitches for ecosystem services.
• Cross-Functional Campaign Coordination: Seamlessly translate client briefs into actionable execution plans for our internal livestream managers, data specialists, short-video creators, and live hosts.
• E-commerce Operations Oversight: Collaborate with our E-Commerce Specialists to oversee campaign mechanics across TikTok Shop (including MCN affiliate structures, TAP setups) and Shopee/Lazada (traffic optimization, brand day mechanics).
• Data-Driven Performance Reporting: Work with internal data to track, analyze, and present key metrics (GMV, ROI, conversion rates, traffic sources) to brand stakeholders, turning raw data into clear, strategic wins.

Skills

TikTok Shop Seller Center

Shopee Seller Centre

Lazada Seller Center

Job description

DreamX Media Sdn Bhd is seeking an E-commerce Key Account Executive / E-Commerce Specialist to bridge brand partners with our in-house teams. You will manage client relationships, pitch data-driven strategies, and coordinate campaigns across TikTok Shop, Shopee, and Lazada.

The role targets 1–3 years of hands-on e-commerce experience, English and Bahasa Malaysia communication, and a readiness to lead growth initiatives within a fast-paced agency environment.