E-commerce Executive / Senior Executive

EPITEX INTERNATIONAL PTE LTD; Petaling Jaya; On-site; MYR 40,000 - 62,000; Full time

Job summary

EPITEX INTERNATIONAL PTE LTD is seeking an E-commerce Executive/Senior Executive to drive sales growth with ~70% focus on TikTok Shop and 30% on other platforms. You will coordinate livestreams, marketing, product development and logistics to deliver execution-focused results.

The role includes forecasting, stock planning and performance reporting, working closely with warehouse and fulfilment teams to meet targets.

Qualifications

• Bachelor’s degree in Business, Marketing, E-commerce or related field.
• Executive: 2+ years relevant e‑commerce experience; Senior Executive: 5+ years preferred.
• Hands-on TikTok Shop experience with livestreams or campaigns.
• Proficient in Excel/Google Sheets; strong data analysis.
• Good coordination, communication and problem-solving; deadline-driven.

Responsibilities

• Execute day‑to‑day ecommerce operations: listings, pricing, merchandising, promotions, and orders.
• Support monthly sales and GMV targets by monitoring results and implementing improvements.
• Coordinate livestream schedules, product lineups, promotions, hosts and performance tracking.
• Assist in affiliate and creator partnerships, including campaign coordination and follow-up.
• Prepare sales, campaign, livestream and affiliate reports with actionable insights.

Skills

TikTok Shop

Ecommerce Ops

Forecasting

Stock Replenishment

Data Reporting

Cross-functional

Excel/Sheets

Education

Bachelor's degree

Tools

Excel

Google Sheets

Job description

We are looking for a hands‑on E-commerce Executive / Senior Executive to support sales growth and daily operations, with approximately 70% focus on TikTok platform. The remaining 30% covers ad hoc e‑commerce duties, other platforms and social commerce projects assigned by the Head of Department (HOD). This is an execution‑focused role involving close coordination with livestream, marketing, product development, warehouse & operation and fulfilment teams.

Key Responsibilities

Ecommerce Operation

• Execute day‑to‑day ecommerce operations, including product listings, pricing, merchandising, promotions and order‑related coordination.
• Support monthly sales and GMV targets by monitoring results, identifying gaps and implementing improvement actions.
• Coordinate livestream schedules, product line‑ups, promotional mechanics, hosts and livestream performance tracking.
• Assist in building and maintaining affiliate and creator partnerships, including campaign coordination and performance follow‑up.
• Prepare sales, campaign, livestream and affiliate reports with actionable insights and recommendations.

Inventory Forecasting & Stock Management

• Prepare sales and demand forecasts based on historical performance, livestream schedules, campaign plans and seasonal trends.
• Monitor stock levels, stock availability, sell‑through, stock ageing and inventory turnover to identify shortages or excess inventory.
• Coordinate stock replenishment, allocation and product availability with product development, warehouse & operation and fulfilment teams.
• Plan inventory needs for livestream events, promotions, product launches and peak sales periods.
• Support stock reconciliation, forecast accuracy reviews, and clearance or promotional plans for slow‑moving items.

Other E-commerce Duties

• Carry out ad hoc e‑commerce operational tasks, cross‑platform activities and special projects assigned by the HOD.
• Support other e‑commerce marketplaces and social media channels when required, including campaign execution, product updates and performance reporting.

Requirements & Qualifications

• Minimum Bachelor’s degree in Business, Marketing, E‑commerce or a related field.
• Executive: Minimum of 2 years relevant experience in e‑commerce, digital retail or social commerce operations.
• Senior Executive: Preferably 5 years of relevant experience with the ability to independently coordinate campaigns and daily operations.
• Hands‑on TikTok Shop experience, including livestream operations, promotional campaigns or affiliate coordination, is highly preferred.
• Working knowledge of sales forecasting, inventory planning, stock replenishment and inventory performance monitoring.
• Proficient in Microsoft Excel or Google Sheets; able to analyse sales data and prepare clear performance reports.
• Good coordination, communication and problem‑solving skills; organised, detail‑oriented and comfortable working to deadlines.
• Experience with other e‑commerce platforms, social media channels or inventory systems is an added advantage.

What can I earn as an eCommerce Executive