E-commerce Executive

MYCHOICE LIVING SDN. BHD.; Kuala Lumpur; On-site; MYR 39,000 - 61,000; Full time

Job summary

TYESO is seeking a detail-oriented E-commerce Executive to manage our online stores across Shopee, TikTok Shop, and Shopify. You will maintain product listings, implement pricing and promotions, and register for platform campaigns, ensuring timely updates for launches.

Ideal candidates are organized, with experience on e-commerce platforms and the ability to coordinate with internal teams to ensure smooth operations and data-driven decisions.

Qualifications

• Diploma or Bachelor’s degree in E-commerce, Marketing, Business Administration, or related field.
• Experience managing e-commerce platforms such as Shopee/Lazada/TikTok Shop is an advantage.
• Fresh graduates welcome to apply.
• Good understanding of online campaigns, promotions, and e-commerce trends.
• Strong analytical skills with ability to interpret sales data and campaign performance.
• Detail oriented, organized, and able to manage multiple campaigns and deadlines.
• Good communication, coordination, and problem-solving skills.
• Proficient in Microsoft Excel or Google Sheets.
• Able to work independently and collaborate with different teams.
• Good command of English and Bahasa Malaysia.

Responsibilities

• E-commerce Store Management: Maintain stores across Shopee, TikTok Shop, and Shopify; manage listings, SKUs, prices, and information.
• Campaign & Promotion Coordination: Implement pricing, vouchers, discounts, bundles, and ensure promotions are correctly set up.
• Stock & Operational Coordination: Monitor stock availability and coordinate with Admin to resolve discrepancies.
• Platform Support & Performance Reporting: Handle platform issues, promotions, and compile sales data for review.

Skills

Analytical skills

Detail oriented

Communication

Problem solving

English & Bahasa Malaysia

Education

Diploma or Bachelor's degree in E-commerce, Marketing, Business Administration, or related field

Tools

Microsoft Excel

Google Sheets

Job description

TYESO is looking for a detail-oriented and proactive E-commerce Executive to manage our online stores across Shopee, TikTok Shop, and Shopify.

In this role, you will maintain product listings, implement approved pricing and promotional activities, register for platform campaigns, and ensure our online stores are updated and ready for launch. You will also monitor stock availability, resolve platform-related issues, and prepare sales and operational data to support business decisions.

The ideal candidate is organized, familiar with e-commerce platforms, and able to coordinate effectively with internal teams to ensure smooth online store operations.

Key Responsibilities

E-commerce Store Management

Maintain TYESO's online stores across Shopee, TikTok Shop, and Shopify.

Create and update product listings, SKUs, descriptions, images, prices, and other product information.

Ensure product pages, categories, banners, and promotional information are accurate and up to date.

Review product listings regularly to maintain consistency and provide a smooth customer shopping experience.

Campaign & Promotion Coordination

Implement approved pricing, vouchers, discounts, product bundles, and gifts-with-purchase promotions.

Register products and stores for relevant platform campaigns and promotional events.

Coordinate campaign setup and ensure all approved promotional mechanics are implemented correctly.

Update promotional banners, categories, and product pages according to campaign requirements.

Check prices, vouchers, discounts, product availability, and the customer purchase journey before each campaign launches.

Ensure all pricing and promotional activities comply with internal approval procedures.

Stock & Operational Coordination

Monitor sellable stock availability and identify stock synchronization issues across e-commerce platforms.

Coordinate with the Admin team to resolve stock discrepancies, synchronization errors, and potential overselling.

Follow up on product availability and listing status to minimize disruptions to online sales.

Work with relevant internal teams to ensure smooth order processing and customer fulfilment.

Platform Support & Performance Reporting

Follow up on platform-related issues, listing suspensions, account notifications, and appeals.

Communicate with platform support teams when necessary to resolve operational issues.

Compile sales figures, campaign results, and operational data for management review.

Monitor online store performance and identify issues that may affect sales or the customer experience.

Maintain accurate records of campaign participation, promotional activities, and platform-related matters.

Requirements

Diploma or Bachelor's degree in E-commerce, Marketing, Business Administration, or a related field.

Experience managing e-commerce platforms such as Shopee, Lazada, or TikTok Shop is an advantage.

Fresh graduates with a strong interest in e-commerce are welcome to apply.

Good understanding of online campaigns, promotional mechanics, and e-commerce trends.

Strong analytical skills with the ability to interpret sales data and campaign performance.

Detail-oriented, organized, and able to manage multiple campaigns and deadlines.

Good communication, coordination, and problem-solving skills.

Proficient in Microsoft Excel or Google Sheets.

Able to work independently and collaborate with different teams.

Good command of English and Bahasa Malaysia.