E‑Commerce & CRO Leader — Shopify Growth & UX

BLOOMTHIS FLORA SDN. BHD.; Selangor; On-site; MYR 72,000 - 108,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Outpatient Clinic

Staff Credit

Staff Purchase

Job summary

BloomThis Flora Sdn Bhd is seeking an E-commerce & CRO Executive to own Shopify storefronts, run conversion tests, and turn insights into results. You will manage product drops, homepage updates, and UX tweaks while collaborating with a CRO agency to optimize customer journeys and conversions.

The role focuses on maintaining a fast, polished storefront and executing strategic CRO experiments across web UX, CTAs, and content.

Qualifications

• 1–2 years of experience managing Shopify or other e-commerce platforms.
• Experience with CRO tools such as Google Optimize, Varify, Intelligems, or Shoplift.
• Strong analytical skills and familiarity with GA4, Shopify analytics, and data visualisation tools.
• Experience in using AI tools like Gemini and ChatGPT for content creation and analysis.

Responsibilities

• Monitor and update Shopify channel dashboards and sales reports.
• Conduct daily hygiene checks across home, collection, and product pages.
• Create homepage, collection and product copies.
• Publish and update homepage content, collections, product listings, and banners.
• Maintain a consistent and shoppable user experience across devices.
• Identify and resolve bugs or store performance issues.
• Collaborate with creative and product teams to launch new SKUs and promos.
• Recommend improvements to navigation, layout, or product content.
• Monitor and update CRO dashboards (e.g., heatmaps, scroll maps, session recordings, test results).
• Analyse sales data, behavioural analytics, customer feedback and product reviews to uncover optimisation opportunities.
• Research CRO best practices from top-tier DTC brands.
• Ideate, plan and propose CRO experiments across web UX, messaging, layout and CTAs.
• Build, execute and QA CRO tests using testing tools (e.g., Google Optimize, Convert, Intelligems).
• Analyse results and translate findings into actionable insights.
• Manage and liaise with our CRO agency partner to coordinate testing roadmaps.

Skills

Shopify

CRO tools

GA4

AI tools

UX best practices

Analytical skills

Problem-solving

Tools

Google Optimize

Convert

Intelligems

Job description

BloomThis Flora Sdn Bhd is seeking an E-commerce & CRO Executive to own Shopify storefronts, run conversion tests, and turn insights into results. You will manage product drops, homepage updates, and UX tweaks while collaborating with a CRO agency to optimize customer journeys and conversions.

The role focuses on maintaining a fast, polished storefront and executing strategic CRO experiments across web UX, CTAs, and content.