Head of Digital Growth — E-commerce & UX Lead

Randstad Malaysia; Petaling Jaya; In loco; MYR 300.000 - 600.000; Tempo pieno

Descrizione del lavoro

Randstad Malaysia is seeking a commercially driven, hands-on Head of Digital to lead the digital growth strategy, e‑commerce performance, and customer acquisition initiatives. The role requires strong e‑commerce, UX/UI, and media buying experience to translate digital strategies into measurable business results.

You will own the full customer journey from paid media to conversion, collaborate with internal teams, and drive sustainable growth across digital channels and platforms.

Competenze

• Bachelor's degree in Marketing, Digital Marketing, Business, E‑commerce, or a related field is preferred.
• Proven experience in a Head of Digital, Digital Marketing, E‑commerce, or equivalent leadership role.
• Strong hands-on experience in e‑commerce management, UX/UI design, and performance marketing.
• Demonstrated success in growing e‑commerce revenue and improving digital marketing performance.
• Strong understanding of website analytics, customer journey optimisation, conversion metrics, and digital performance measurement.
• Experience working with cross‑functional teams, agencies, designers, and developers.
• Strong commercial acumen, analytical skills, and problem‑solving ability.
• Able to balance strategic thinking with hands‑on execution.
• Excellent communication and stakeholder management.

Mansioni

• Develop and execute the overall digital strategy to support business growth, revenue targets, and brand objectives.
• Oversee the performance and optimisation of e‑commerce platforms, ensuring a seamless online shopping experience.
• Lead UX/UI improvements to ensure intuitive, conversion‑focused shopping journeys.
• Plan, manage, and optimise paid media campaigns to drive acquisition with sustainable ROI.
• Establish and monitor digital KPIs and prepare regular performance reports.
• Collaborate with marketing, creative, technology, and commercial teams.

Conoscenze

E-commerce leadership

UX/UI excellence

Performance marketing

Stakeholder management

Analytical thinking

Formazione

Bachelor's degree in Marketing/Digital Marketing

Strumenti

Google Analytics

A/B Testing

CRO

Descrizione del lavoro

Randstad Malaysia is seeking a commercially driven, hands-on Head of Digital to lead the digital growth strategy, e‑commerce performance, and customer acquisition initiatives. The role requires strong e‑commerce, UX/UI, and media buying experience to translate digital strategies into measurable business results.

You will own the full customer journey from paid media to conversion, collaborate with internal teams, and drive sustainable growth across digital channels and platforms.