The E-Commerce Category Manager is responsible for managing and growing assigned product categories within Lotus’s online marketplace. The role focuses on product assortment, sales performance, pricing, promotions and online merchandising to ensure a competitive product offering and drive online sales.
The role will work closely with vendors and internal stakeholders to identify business opportunities, improve product visibility, monitor category performance and enhance the overall online shopping experience.
Job Description
- Manage assigned product categories and optimise product assortment to meet customer needs, market trends and business requirements.
- Monitor category sales, profit margins and product availability to ensure targets are achieved and identify opportunities to improve performance.
- Review existing product ranges, identify new product opportunities and ensure the online marketplace offers a relevant and competitive product selection.
- Plan and coordinate category promotions, seasonal activities and mega campaigns with internal departments, vendors and business partners to drive online sales.
- Ensure product listings are well maintained, with accurate content, pricing, images and product information. Improve product visibility, ratings and exposure to enhance the online shopping experience.
- Monitor market trends, competitor activities and customer buying patterns to identify opportunities for category growth and improvement.
- Maintain good working relationships with vendors and business partners, coordinate promotional activities and support commercial discussions to maximise category opportunities.
- Track and analyse category sales, product performance, availability and campaign results. Prepare regular reports and recommend improvements to support business performance.
Job Requirement
- Minimum Degree in any filed.
- 3-4 years of working experience in the category management or ecommerce related role.
- Strong organizing, numerical, negotiation and communication skills. Results and customer-focused with strong commercial awareness.
- Demonstrate a strong analytical and decision-making ability.
- Opportunistic with an ability to maximize opportunities through skillful category management.
- Can-do attitude, self-motivated and able to work under pressure and short timeline if required.
- Business-minded with a passion for retail and ecommerce.
- Experience in buying/category management/ecommerce trade will be added advantage.