Driver cum Sales Assistant

Baba Products; Malacca City; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading retail company in Malaysia is seeking individuals for a sales role focusing on servicing assigned sales lines and ensuring timely collection. Responsibilities include following a structured sales transaction process during customer visits, managing stock requests, and handling customer complaints. This position is ideal for proactive individuals with a knack for sales and customer service, ensuring efficient operation and client satisfaction.

Qualifications

• Ability to follow a structured sales process and attend to customer requests promptly.
• Experience in customer service and sales is preferred.

Responsibilities

• Service assigned sales line and ensure timely collection.
• Visit all customers as per schedule and follow sales transaction steps.

Job description

Job Summary (Brief summary of Job Responsibility)

Ensure the Sales Line Assigned is serviced regularly and collection is done promptly.

Job Description (List of task carried out)

• Follow the routing in handheld and have to visit all customers as per schedule. Mandatory to follow “7 Steps” when conducting sales transaction: Greet customer & scan barcode, Check stock & return, Take order, Deliver stock, Collection, Merchandising, Thank customer & log out handheld. Copy of Tax Invoice, Receipt & Goods Return Note to be retained for submission. “Goods Return Note” must have customer’s rubber stamp. Customer complaints & tele-orders are to be attended to within 24 hours.
• Be at loading area & submit stock request to Loading Head by 7:30am each day, for the following: Unload & arrange stocks on the pallets as per company’s requirement. Ensure returned stocks are segregated & displayed separately. Check & load the final quantity into respective vehicle before heading out for sales. Ensure acknowledged copy of “Verification Report” is handed to respective Branch Manager/Executive.