Dispatch Coordinator (Fresh Grad Welcomed! Based JB)

Titanicom Tech Limited; Johor Bahru; On-site; MYR 27,000 - 40,000; Full time

Job summary

Titanicom Tech Limited in JB seeks a Dispatch Coordinator (fresh grads welcomed) to support engineers with scheduling, ticketing, documentation, and meetings. You will manage files, coordinate travel, and help maintain inventory and reports.

The role requires strong English skills and the ability to handle overtime when needed. Responsibilities include data entry, preparing technical documents, and assisting the project/service manager with reports for ongoing projects, while ensuring

Qualifications

• Diploma or higher in any field; fresh graduates are encouraged to apply.
• Able to use English as working language with good oral communication.
• Strong stress resistance with occasional overtime.
• Diligent, meticulous, responsible, proactive and with strong execution ability.

Responsibilities

• Assist engineers with scheduling, ticketing, correspondence, and documentation.
• Manage and organize files, records, and other documents with accuracy and confidentiality.
• Coordinate meetings, appointments, and travel for engineers.
• Monitor and manage the ticket system, assign tasks, and ensure closures.
• Ensure engineers submit service information and checklists per guidelines.
• Maintain spare parts inventory and track usage/returns as needed.
• Perform data entry, generate reports, and prepare technical documents and presentations.
• Support the project/service manager with reports and presentations.
• Facilitate communication between engineers, warehouse, and logistics teams.
• Provide general support and take on ad hoc tasks as needed.

Skills

Scheduling

Ticketing

Documentation

File organization

Meetings coordination

Travel arrangements

Data entry

Report generation

Data analysis

English proficiency

Cross-department coordination

Overtime tolerance

Diligence and execution

Education

Diploma or higher

Tools

Ticket system

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Dispatch Coordinator (Fresh Grad Welcomed! Based JB)

• Assist engineers with scheduling, ticketing, correspondence, and documentation.
• Manage and organize files, records, and other essential documents while ensuring accuracy and confidentiality.
• Coordinate meetings, appointments, and travel arrangements for engineers.

2. Work Order & Inventory Management

• Monitor and manage the ticket system, including assignment, scheduling, updates, spare part returns, and ticket closures.
• Ensure on-site engineers submit service information and checklists in compliance with company guidelines.
• Maintain spare parts inventory, tracking usage and returns as needed.

3. Data & Reporting Assistance

• Perform data entry, generate reports, and conduct basic data analysis.
• Assist in preparing technical documents, presentations, and performance reports.
• Support the project/service manager in compiling reports and presentations.

4. Cross-Department Coordination

• Facilitate communication and coordination between engineers, warehouse, and logistic teams to ensure smooth operations.

5. General Support & Ad Hoc Tasks

• Provide assistance with any additional tasks as required by the department or company.

6. Responsibilities for this role may vary based on the needs of the department or company.

Job Requirements:

• 1. Diploma or above in any field; fresh graduates are encouraged to apply.
• 2. Able to use English as working languages, with good oral communication skills.
• 3. Strong stress resistance, able to accept occasional overtime.
• 4. Diligent, meticulous, responsible, proactive, and with strong execution ability.