Director of Global Support Services & Excellence

Voidsolutions; Kuala Lumpur; On-site; MYR 2,500,000 - 5,000,000; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

Opportunities for career growth

Training and development programs

Health insurance and other benefits

Job summary

Voidsolutions in Kuala Lumpur seeks a Director of Support Service Management to oversee their support services department. This role demands at least 15 years of experience in support service management, including 5 years in a leadership position. Responsibilities encompass strategic planning and team leadership aimed at enhancing service quality. A competitive salary along with performance-based incentives, career growth opportunities, and a comprehensive benefits package is offered.

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, or related field.
• Minimum of 15 years in support service management with at least 5 years in senior leadership.
• Strong leadership, communication, and problem-solving skills.

Responsibilities

• Oversee support services department, ensuring exceptional service delivery.
• Develop and implement strategic plan for support services.
• Lead and mentor support services team.

Skills

Leadership

Team management

Communication skills

Strategic thinking

Analytical skills

Education

Bachelor’s degree in Business Administration or Information Technology

Master’s degree preferred

Tools

Support service management software

Job description

Voidsolutions in Kuala Lumpur seeks a Director of Support Service Management to oversee their support services department. This role demands at least 15 years of experience in support service management, including 5 years in a leadership position. Responsibilities encompass strategic planning and team leadership aimed at enhancing service quality. A competitive salary along with performance-based incentives, career growth opportunities, and a comprehensive benefits package is offered.