IT Operations Manager: Process Improvement & Growth

Voidsolutions; Kuala Lumpur; On-site; MYR 33,296 - 62,430; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

Opportunities for career growth and advancement

Training and development programs

Health insurance and other benefits

Job summary

Voidsolutions in Kuala Lumpur seeks an Operations Manager to oversee daily operations and ensure process efficiency. The ideal candidate will have over 10 years of experience in operations management with a strong focus on IT, excellent leadership abilities, and strong project management skills. Responsibilities include improving processes, managing resources, and leading teams to achieve operational goals. Competitive salary and benefits offered, including opportunities for personal growth and development.

Qualifications

• 10+ years of experience in operations management, with at least 5 in a managerial role in IT.
• Proven leadership abilities with experience managing and developing teams.
• Strong analytical and problem-solving skills.

Responsibilities

• Evaluate and improve operational processes and policies.
• Oversee resource allocation and management.
• Manage and coordinate IT projects.
• Lead and develop the operations team.
• Set performance goals and monitor progress.
• Address operational conflicts promptly.
• Develop operational strategies aligning with goals.
• Prepare and manage the operations budget.
• Identify and mitigate operational risks.
• Ensure compliance with laws and regulations.
• Prepare and present operational reports.
• Implement quality assurance processes.
• Maintain effective customer communication.
• Engage with stakeholders to align operations.

Skills

IT operations understanding

Leadership

Analytical skills

Communication

Organizational skills

Interpersonal skills

Education

Bachelor’s degree in Business Administration, Operations Management, IT, or related field

Master’s degree (preferred)

Tools

ERP systems

Project management methodologies (PMP, Agile)

Job description

Voidsolutions in Kuala Lumpur seeks an Operations Manager to oversee daily operations and ensure process efficiency. The ideal candidate will have over 10 years of experience in operations management with a strong focus on IT, excellent leadership abilities, and strong project management skills. Responsibilities include improving processes, managing resources, and leading teams to achieve operational goals. Competitive salary and benefits offered, including opportunities for personal growth and development.