Digital Transformation & Automation Lead

Tasty Porridge (M) Sdn Bhd; Subang Jaya; On-site; MYR 90,000 - 130,000; Full time

Job summary

Tasty Porridge (M) Sdn Bhd in Malaysia is seeking a hands-on Digital Transformation & Automation professional to work directly with our Managing Director. You will turn real operational challenges into simple, scalable digital systems—taking ownership from process discovery and solution design through implementation, training and continuous improvement.

This role collaborates with Operations, HR, Finance, Marketing, Central Kitchen and outlet teams to build practical workflows, dashboards and

Qualifications

• Experience mapping business processes and turning needs into structured workflows.
• Hands-on experience with SaaS tools, workflow platforms, ERP/CRM or low-code systems.
• Strong data orientation, with comfort in spreadsheets and basic scripting concepts.

Responsibilities

• Lead the implementation and continuous improvement of Lark across the company, including Base, Docs/Wiki, approval workflows, task/project tracking, permissions and automation.
• Interview users, map existing processes and identify bottlenecks, duplicated work, missing controls and automation opportunities.
• Design and build practical digital workflows for outlet operations, new-store opening, audits, issue rectification, HR, training, purchasing, finance/admin and other business processes.
• Connect business systems using APIs, webhooks or automation platforms such as n8n, Make or Zapier where appropriate.
• Build management dashboards and recurring reports by consolidating data from existing systems and spreadsheets.
• Explore and implement useful AI workflows, such as management summaries, exception detection, knowledge search and action-item generation.
• Run UAT, document SOPs, train users and track actual adoption after launch.
• Work with external vendors or developers when a solution requires deeper technical development.
• Maintain a prioritized digital improvement backlog and deliver visible improvements in short cycles.

Skills

Business process mapping

SaaS tools implementation

Data analysis

SQL/API/JSON knowledge

Project delivery

Communication skills

Tools

Lark/Feishu

Airtable

Power Platform

Notion

n8n/Make/Zapier

Power BI

Job description

Tasty Porridge (M) Sdn Bhd in Malaysia is seeking a hands-on Digital Transformation & Automation professional to work directly with our Managing Director. You will turn real operational challenges into simple, scalable digital systems—taking ownership from process discovery and solution design through implementation, training and continuous improvement.

This role collaborates with Operations, HR, Finance, Marketing, Central Kitchen and outlet teams to build practical workflows, dashboards and