Digital Platforms Intern: SEO, E‑Commerce & AI Analytics

Menara Maxis; Kampung Paya; On-site; MYR 16,740 - 23,436; Part time

Job summary

Maxis invites applications for a Digital Assets Intern to gain hands-on experience managing digital platforms that support Maxis Enterprise customers. You will help with website management, SEO, eCommerce store support, GenAI chatbot testing, and platform analytics to improve customer experience.

You will develop digital marketing, analytical and technical skills while contributing to impactful projects. The role starts in September for up to 6 months and offers exposure to cross-functional

Qualifications

• Analytical mindset with strong attention to detail for updates and reporting.
• Problem-solving approach to identify issues and propose solutions, especially for chatbot testing and analytics.
• Clear written and verbal communication for documentation, reporting and coordination.
• Strong organizational skills and ability to prioritize multiple tasks and learn new tools.

Responsibilities

• Support the management of Maxis Enterprise digital platforms (website, self-care portal, eCommerce store, GenAI chatbot).
• Coordinate and perform quality checks for website content updates.
• Assist in SEO implementation efforts by coordinating content enhancements with Product stakeholders.
• Conduct competitor research analysis and compile user guides for internal reference.
• Test GenAI chatbot features, document results, and report capability enhancements.
• Support platform analytics by checking analytics implementation and preparing performance reports.

Skills

Analytical Skills

Problem-solving mindset

Communication Skills

Soft Skills

Job description

Maxis invites applications for a Digital Assets Intern to gain hands-on experience managing digital platforms that support Maxis Enterprise customers. You will help with website management, SEO, eCommerce store support, GenAI chatbot testing, and platform analytics to improve customer experience.

You will develop digital marketing, analytical and technical skills while contributing to impactful projects. The role starts in September for up to 6 months and offers exposure to cross-functional