Digital Platforms Intern: SEO, eCommerce & GenAI Testing

Menara Maxis; Kuala Lumpur; On-site; MYR 11,160 - 16,740; Full time

Job summary

Maxis is offering a Digital Assets Intern role based in Kuala Lumpur, focusing on website management, SEO, eCommerce support, GenAI chatbot testing, and platform analytics. You will gain hands-on experience across digital marketing, data analysis, and technical tasks.

This internship starts in September for up to 6 months, with the chance to contribute to real projects supporting Maxis Enterprise customers and improve customer experience.

Qualifications

• Strong attention to detail in updates and reporting.
• Problem-solving mindset for chatbot testing and analytics.
• Clear written and verbal communication for documentation and coordination.
• Strong organizational skills with ability to manage multiple tasks.
• Adaptability and eagerness to learn new tools and technologies.

Responsibilities

• Support the management of Maxis Enterprise digital platforms (website, self-care portal, eCommerce store, GenAI chatbot, etc.).
• Coordinate and perform quality checks for website content updates.
• Assist in SEO implementation efforts by coordinating content enhancements with Product stakeholders.
• Conduct competitor research analysis and compile user guides for internal reference.
• Test GenAI chatbot features, document results, and report capability enhancements.
• Support platform analytics by checking analytics implementation and preparing performance reports.

Skills

Analytical skills

Communication skills

Soft skills

Organizational skills

Adaptability

Willingness to learn

Job description

Maxis is offering a Digital Assets Intern role based in Kuala Lumpur, focusing on website management, SEO, eCommerce support, GenAI chatbot testing, and platform analytics. You will gain hands-on experience across digital marketing, data analysis, and technical tasks.

This internship starts in September for up to 6 months, with the chance to contribute to real projects supporting Maxis Enterprise customers and improve customer experience.