Digital Platform Strategy Lead

AEON Credit Service (M) Berhad; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

AEON Credit Service (M) Berhad seeks a seasoned DX and platform integration specialist to align digital initiatives with group strategy, design seamless cross-platform journeys, and coordinate governance across AEON ecosystems. You will collaborate with business, IT, and external partners to ensure stable, scalable digital platforms and measurable impact.

In this role, you will monitor progress, contribute to BRD alignment, and support release planning across multiple AEON platforms, driving

Responsibilities

• Support the planning and coordination of digital transformation (DX) and platform integration initiatives across AEON Group ecosystem to ensure alignment with Group digital strategy and architecture principles.
• Assist in defining and aligning cross-platform user journeys and system flows to enable a seamless and consistent AEON digital ecosystem experience.
• Support governance and evaluation of digital initiatives to ensure compliance with standards, risk considerations, and system impact alignment.
• Facilitate coordination between business, IT, and external partners to ensure successful execution of platform integration initiatives.
• Contribute to the improvement of AEON digital ecosystem performance through monitoring of initiative progress, system stability, and business impact indicators.
• Support the review and alignment of Business Requirement Documents (BRDs), functional specifications, and technical flows for platform and DX initiatives.
• Coordinate cross-functional stakeholders (IT, business, vendors, and product teams) to ensure alignment of requirements, dependencies, and implementation plans.
• Assist in managing integration activities across AEON Group platforms (e.g. AEON Wallet, AEON360, AEON Bank, Insurance ecosystem) to ensure consistency and stability.
• Support analysis of system and user journey impacts across platform features, identifying gaps, risks, and improvement opportunities.
• Track and monitor DX and integration initiative progress, ensuring visibility of milestones, risks, and issues for management reporting.
• Support release coordination and planning across multiple digital platforms to ensure smooth deployment and minimal operational conflict.
• Prepare governance materials, documentation, meeting minutes, and status reports for platform strategy discussions and decision-making processes.
• Support post-implementation review by monitoring system performance, issue escalation, and user impact across integrated services.
• Contribute to cross-sell and ecosystem enablement initiatives by ensuring alignment of features and digital journeys across AEON Group services.
• Support tracking and analysis of key digital performance indicators to assess ecosystem growth and platform effectiveness.

Job description

AEON Credit Service (M) Berhad seeks a seasoned DX and platform integration specialist to align digital initiatives with group strategy, design seamless cross-platform journeys, and coordinate governance across AEON ecosystems. You will collaborate with business, IT, and external partners to ensure stable, scalable digital platforms and measurable impact.

In this role, you will monitor progress, contribute to BRD alignment, and support release planning across multiple AEON platforms, driving