Senior Manager, Digital Business Solutions

AEON Credit Service (M) Berhad; Kuala Lumpur; On-site; MYR 180,000 - 260,000; Full time

Job summary

AEON Credit Service (M) Berhad in Kuala Lumpur is seeking a Senior Manager of Digital Business Solutions to drive the company’s digital transformation and optimise business operations. This full-time role is based in Bangsar South, Kuala Lumpur, offering growth within a dynamic, innovative organisation.

You will lead end-to-end transformation programs, collaborate with IT and stakeholders, and mentor a high-performing team to deliver measurable improvements in efficiency and customer experience.

Qualifications

• Bachelor's degree or higher in business, IT, engineering, or related field.
• Minimum 10 years' experience in digital transformation, business process improvement, or project management in financial services or related sectors.
• Proven track record managing large-scale, cross-functional digital projects and teams.
• Strong understanding of business process automation, workflow redesign, and technology integration.
• Experience in strategic planning and collaboration with IT departments and vendors.

Responsibilities

• Lead end-to-end digital transformation strategy focused on modernization and digital-first solutions.
• Oversee planning, execution, and governance of transformation projects within scope, timeline, and budget.
• Collaborate with IT and key stakeholders to develop and execute strategic plans for technology and business integration.
• Champion digital initiatives that streamline processes and reduce manual dependencies.
• Manage cross-functional collaboration to align transformation goals with stakeholder needs and compliance standards.
• Drive innovation and develop practical digital solutions for scalable growth and enhanced user experiences.
• Monitor project performance and transformation KPIs to ensure measurable impact and continuous improvement.
• Lead and mentor a high-performing team responsible for project execution and operational excellence.

Skills

Digital transformation

Cross-functional leadership

Project management

Stakeholder collaboration

Business process automation

Education

Bachelor's Degree or higher in Business Administration, Information Technology, Engineering, or related field

Job description

As a Senior Manager of Digital Business Solutions at AEON Credit Service (M) Bhd, you will play a vital role in driving the company's digital transformation and optimising its business operations. This full-time position is located in Bangsar South, Kuala Lumpur, and offers opportunities for growth and development within a dynamic and innovative organisation.

Main Purpose of Job:

• Lead AEON Credit's end-to-end digital business transformation strategy, focusing on operational modernization and digital-first solutions aligned with corporate objectives.
• Oversee the planning, execution, and governance of transformation projects, ensuring delivery within scope, timeline, and budget.
• Collaborate closely with IT and other key stakeholders to develop and execute strategic plans that support technology and business integration.
• Champion digital initiatives that streamline processes, improve service efficiency, and reduce manual dependencies across departments.
• Manage cross-functional collaboration to ensure transformation goals align with stakeholder needs and compliance standards.
• Drive innovation and develop practical digital solutions that support scalable business growth and enhanced user experiences.
• Monitor project performance and transformation KPIs to ensure measurable impact and continuous improvement.
• Lead and mentor a high-performing team responsible for project execution, business process reengineering, and operational excellence.

What we're looking for

• Bachelor's Degree or higher in Business Administration, Information Technology, Engineering, or related field.
• Minimum 10 years' experience in digital transformation, business process improvement, or project management, preferably within financial services or related sectors.
• Proven track record managing large-scale, cross-functional digital projects and teams.
• Strong understanding of business process automation, workflow redesign, and technology integration.
• Experience in strategic planning and collaborating closely with IT departments and vendors.