Digital Commerce Specialist

SUNEASE SDN BHD; Seberang Perai; On-site; MYR 39,000 - 61,000; Full time

Benefits offered by this job

Training Provided

EPF / SOCSO / EIS / PCB

Annual Bonus

Career growth

Annual Leave

Job summary

SUNEASE SDN BHD is seeking an adaptable E-commerce Customer Service professional in Malaysia. The role focuses on managing Amazon listings, developing sales strategies, and analyzing product performance to optimize pricing and market position.

Ideal candidates will have a diploma or relevant certification, Mandarin fluency, and experience in e-commerce customer service or foreign trade. Fresh graduates are welcome to apply, with training provided and room for growth in a supportive team.

Qualifications

• Diploma or relevant certification required.
• Fresh graduates are welcome to apply.
• Must be fluent in Mandarin.
• Experience in e-commerce customer service and foreign trade customer service is preferred.
• Demonstrated affinity, patience, and strong communication skills.
• Ability to work under pressure, be practical and diligent, and follow superiors’ directions.

Responsibilities

• Manage Amazon product listings, including uploads, optimization and page improvements.
• Develop sales strategies and marketing plans.
• Analyze product performance, market trends, competitors, and pricing strategies.
• Manage Amazon PPC advertising and promotional campaigns to improve sales and ranking.
• Monitor sales data and inventory levels to maintain healthy stock.
• Conduct market research and stay updated with Amazon policies and platform changes.

Skills

Mandarin fluency

E-commerce platforms

Market research

Negotiation skills

Education

Diploma or relevant certification

E-commerce or computer major preferred

Fresh graduates welcome

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Education requirement: Minimum must with diploma or relevant certification, E-commerce major, computer major graduates preferred

Fresh graduates are welcome to apply

Must be able to speak fluent in Mandarin

E-commerce customer service experience, and foreign trade customer service is preferred

Have affinity, patience, good language expression and communication skills

Have a certain ability to work under pressure, practical and diligent, strong execution, obey the arrangements of superiors

Required skills: Fluency in Mandarin, E-Commerce Platforms, Market Research, Negotiation Skills

Requirement

• Education requirement: Minimum must with diploma or relevant certification, E-commerce major, computer major graduates preferred
• Fresh graduates are welcome to apply
• Must be able to speak fluent in Mandarin
• E-commerce customer service experience, and foreign trade customer service is preferred
• Have affinity, patience, good language expression and communication skills
• Have a certain ability to work under pressure, practical and diligent, strong execution, obey the arrangements of superiors
• Required skills: Fluency in Mandarin, E-Commerce Platforms, Market Research, Negotiation Skills

Responsibility

• Manage Amazon product listings, including product upload, optimization, and page improvement.
• Develop sales strategies and marketing plans.
• Analyze product performance, market trends, competitors, and pricing strategies.
• Manage Amazon PPC advertising and promotional campaigns to improve sales and ranking.
• Monitor sales data and inventory levels to maintain healthy stock management.
• Conduct market research and keep updated with Amazon policies and platform changes.

Benefits

• Training Provided
• EPF / SOCSO / EIS / PCB
• Annual Bonus
• There is room for career growth, excellent welfare benefits, good team atmosphere
• Annual Leave