Digital Advisory Consultant (AI Adoption/ Change Management

7803 Avanade Malaysia Company; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

Avanade Malaysia seeks a Digital Advisory Consultant to lead client engagements and shape digital strategies. You’ll run workshops, translate ambiguity into momentum, and collaborate with CRM, AI, and cloud specialists to craft compelling roadmaps.

You’ll work with senior stakeholders, and mentor teams while contributing to practice growth and client success across Southeast Asia.

Qualifications

• Bachelor’s degree in business, IT, Engineering, or related field.
• 3+ years’ experience in consulting, digital strategy, design thinking, or digital transformation.
• Experience in AI/Gen AI/Co-Pilot projects is a plus.
• Experience engaging senior client stakeholders and leading workshops.
• Strong storytelling, facilitation, and problem-solving skills.

Responsibilities

• Lead client engagements and act as a trusted advisor to senior stakeholders.
• Design and facilitate high-impact workshops (discovery, visioning, prioritisation, co-creation).
• Translate challenges into clear strategies, roadmaps and action plans.
• Mentor consultants and designers; contribute to practice growth.
• Collaborate with architects and engineers across CRM, AI, data and cloud platforms.

Skills

Client Leadership

Strategy & Design

Change Management

Team Leadership

Stakeholder Engagement

Gen AI

Education

Bachelor’s degree

Tools

CRM

Power Platform

Azure OpenAI

Copilot

Dynamics 365

Job description

At Avanade, we help organizations see the future faster then actually build it. Our Advisory & Experience practice sits at the intersection of Digital strategy, experience, and AI, working with governments, banks, healthcare systems, airports, and global brands across Southeast Asia. We’re looking for a Digital Advisory Consultant who can lead from the front shaping thinking, running rooms, and turning ambiguity into momentum. This role is for someone who feels at home with clients, on whiteboards, and in boardrooms.

What You’ll Do

Client Leadership & Engagement

Lead client engagements and act as a day-to-day trusted advisor. Confidently engage senior stakeholders, including C-suite and agency leadership. Frame complex problems, guide decision-making, and build client confidence. Design and facilitate high-impact workshops (discovery, visioning, prioritisation, co-creation).

Strategy, Design & Problem Solving

Apply Design Thinking and human-centred design to reimagine digitals products, services, and operating models. Translate ambiguous challenges into clear strategies, roadmaps, and action plans. Develop compelling, executive-ready presentations that tell a strong story. Balance strategic thinking with practical, buildable solutions. Shape and sharpen digital products and experiences, working closely with architects and engineers across CRM, AI, data, and cloud platforms with strong exposure to the Microsoft ecosystem (Dynamics 365, Power Platform, Azure OpenAI, Copilot).

Change Management, Adoption & Impact

Shape change strategies including stakeholder mapping, communications, and enablement. Design adoption approaches that shift behaviour, not just deliver training. Partner with delivery teams to ensure solutions land smoothly and stick. Measure impact through adoption, usage, and business outcomes.

Team Leadership

Lead and mentor consultants, analysts, and designers on engagements. Set quality standards for storytelling, workshop design, and client outputs. Contribute to practice growth through assets, offerings, and points of view. Support sales activities including discovery workshops and proposal shaping.

Skills and Experiences

Characteristics that can spell success for this role Bachelor’s degree in business, IT, Engineering, or related field. 3+ years’ experience in consulting, Digital strategy, Design Thinking/experience design, or digital transformation. Experience in Management Consulting firm Experience in managing client change management; would be greatly if you may have AI / Gen AI / Co-Pilot Project experiences Experience engaging senior client stakeholders across industries. Proven ability to lead workshops, client conversations, and small teams. Strong design thinking and facilitation capability. Excellent storytelling and presentation skills, Structured problem solving with a human lens, Ability to navigate ambiguity and drive clarity. Comfort bridging business, experience, and technology discussions. Would be great if you understand CRM technologies, modern workplace experiences (e.g. employee productivity, collaboration, digital ways of working).

At Avanade, we advance the world through the power of people and Microsoft. Join us to shape your skills and the future with bold ideas and innovative solutions. Our partnership with Microsoft and Accenture empowers you to unlock your full potential. Working at Avanade offers the chance to build a career path that suits your skills and interests and the freedom to be your authentic self. We are committed to your growth, well-being, and success. This is where passion meets opportunity, technology meets humanity, and every challenge is a chance to make a genuine impact on colleagues, clients, and communities. Together, we do what matters.