Diagnostics Field Service Engineer

Siemens Healthineers; Johor Bahru; On-site; MYR 60,000 - 90,000; Full time

Job summary

Siemens Healthineers Malaysia is seeking a Customer Service Engineer in Diagnostics to perform technical service tasks across maintenance, installations and repairs. The role requires a diploma/bachelor’s in engineering or IT and at least 3 years of related LD service experience.

Strong communication skills and English proficiency are essential. You will coordinate service reports with the CCC, management, sales and customers, ensuring accurate location and status updates while complying with

Qualifications

• Diploma or bachelor’s degree in engineering or IT.
• Minimum 3+ years of experience.
• Experience in service, maintenance or installation in Laboratory Diagnostics (LD).
• Strong communication and English proficiency.

Responsibilities

• Perform technical service tasks including preventive maintenance, updates/upgrades, corrective service, installations and workshop repairs.
• Generate timely service reports and coordinate with CCC, management, sales, and customers.
• Adhere to EH&S policies and escalation procedures; relay customer requests to appropriate departments.
• Maintain knowledge of safety instructions and participate in training (self-learning, computer-based, on-the-job).

Skills

Strong communication

Team relationship building

English proficiency

Education

Engineering or IT degree (Diploma/Bachelor)

Job description

Siemens Healthineers Malaysia is seeking a Customer Service Engineer in Diagnostics to perform technical service tasks across maintenance, installations and repairs. The role requires a diploma/bachelor’s in engineering or IT and at least 3 years of related LD service experience.

Strong communication skills and English proficiency are essential. You will coordinate service reports with the CCC, management, sales and customers, ensuring accurate location and status updates while complying with