Diagnostic Imaging Admin Specialist

KPJ Selangor Specialist Hospital; Kluang; On-site; MYR 29,000 - 42,000; Full time

Job summary

KPJ Selangor Specialist Hospital's Diagnostic Imaging Services is seeking an Admin Assistant to provide comprehensive administrative support, ensuring accurate patient registration, coordination of imaging appointments, and meticulous data entry.

As a frontline contact, you will deliver courteous service, maintain confidential records in HIS/PACS, assist radiologists and radiographers, and support billing and documentation workflows.

Qualifications

• Minimum SPM qualification or equivalent.
• 1–2 years of clerical or healthcare support experience.
• Experience with hospital information systems is an advantage.

Responsibilities

• Perform patient registration, scheduling, and appointment management for imaging procedures.
• Verifying patient demographics and orders before imaging procedures, ensuring compliance with hospital standards.
• Maintaining and updating patient records in HIS/PACS, ensuring confidentiality and data accuracy.
• Coordinating communication between patients, Radiographers, doctors, and other departments to support smooth patient flow.
• Assisting in billing and charge entry processes in accordance with hospital finance policies.
• Monitoring, filing, and retrieving reports, films, and digital images, ensuring timely delivery to physicians and patients.
• Handling patient inquiries professionally, providing necessary information and directing them appropriately.
• Supporting clerical tasks such as correspondence, filing, inventory record updates, and document control.
• Reporting issues related to patient records, scheduling conflicts, or documentation errors to Head of Diagnostic Imaging Services.
• Adhering to hospital policies, patient confidentiality guidelines, and regulatory requirements.

Skills

Patient registration

Appointment management

Data entry

Medical records

Communication

Customer service

Ultrasound chaperone

HIS/PACS

Education

SPM qualification

Office administration certificate (advantage)

Tools

HIS/PACS

Job description

KPJ Selangor Specialist Hospital's Diagnostic Imaging Services is seeking an Admin Assistant to provide comprehensive administrative support, ensuring accurate patient registration, coordination of imaging appointments, and meticulous data entry.

As a frontline contact, you will deliver courteous service, maintain confidential records in HIS/PACS, assist radiologists and radiographers, and support billing and documentation workflows.