Diagnostic Imaging Admin Coordinator

KPJ Healthcare Berhad; West Coast Division; On-site; MYR 25,000 - 42,000; Full time

Job summary

The Admin Assistant at KPJ Healthcare Berhad in Malaysia supports Diagnostic Imaging by handling patient registration, appointment scheduling, and clerical documentation to keep services running smoothly.

They oversee front desk operations, assist radiographers with patient coordination, ensure data accuracy, process billing checks, and supervise junior admin staff while upholding confidentiality and hospital policies.

Qualifications

• Education: Minimum SPM or equivalent.
• 1–3 years administrative experience (healthcare preferred).
• Computer literacy with medical records and scheduling systems.

Responsibilities

• Register patients accurately in HITS/KCIS or relevant systems, ensuring complete demographic, clinical, and billing information.
• Schedule and coordinate patient appointments for all imaging procedures, ensuring efficient patient flow and optimal resource utilization.
• Maintain organized documentation including patient records, imaging requests, manual registration books, billing slips, and radiology reports.
• Facilitate front desk operations by attending to walk-in patients, responding to enquiries, and providing clear information on procedures, preparation, and waiting times.
• Support billing processes by verifying payments, collaborating with cashier, and ensuring all charges for imaging services are accurately captured.
• Assist radiographers with coordinating patient movement, preparing patients for procedures, and monitoring safety within the waiting area.
• Sort, file, and dispatch radiology reports/films to clinics, wards, and relevant services in a timely manner.
• Comply with patient safety goals, confidentiality requirements, and hospital data protection policies.
• Ensuring accuracy of data entry and all information is updated promptly.
• Monitor appointment scheduling quality and data accuracy, ensuring timely follow-up on delayed reports or imaging backlogs.
• Coordinate report tracking, follow up on pending reports, and ensure timely distribution to clinicians and departments.
• Update inventory of clerical supplies, liaising with Procurement/Admin for ordering forms, labels, and stationery.

Skills

Computer literacy

Medical records systems

Scheduling systems

Teamwork

Multitasking

Communication skills

Education

Minimum SPM or equivalent

Tools

HITS/KCIS

Job description

The Admin Assistant at KPJ Healthcare Berhad in Malaysia supports Diagnostic Imaging by handling patient registration, appointment scheduling, and clerical documentation to keep services running smoothly.

They oversee front desk operations, assist radiographers with patient coordination, ensure data accuracy, process billing checks, and supervise junior admin staff while upholding confidentiality and hospital policies.