Desktop Support Technician

Techmind Solution Plt; Kuala Lumpur; On-site; MYR 28,000 - 47,000; Full time

Benefits offered by this job

Annual Leave

Medical Leave & Hospitalisation

EPF

SOCSO

EIS

Annual Bonus

5 Working Days

Job summary

Jora Malaysia in Kuala Lumpur is seeking a fresh graduate with a Diploma/Bachelor’s in Computer Science or IT to provide technical support for accounting software and hardware. Mandarin and English are required, and own transport is preferred.

Responsibilities include troubleshooting, end-user training, and collaborating with IT teams to resolve issues, with opportunities to contribute to software updates and security improvements.

Qualifications

• Diploma/Bachelor’s degree in CS/IT or related field.
• Proficiency in Mandarin and English.
• Fresh graduates welcome to apply.
• Experience with accounting software support (AutoCount, SQL, Access) is a plus.

Responsibilities

• Troubleshoot and resolve technical issues related to accounting software and hardware.
• Provide end-user support via phone, email, or in person.
• Train end-users on proper use of accounting software and data entry/processing.
• Collaborate with IT teams to resolve software integration and network connectivity issues.
• Update and maintain accounting software systems ensuring data integrity and security.
• Assist in development and deployment of new accounting software applications and upgrades.

Skills

Mandarin and English

Accounting software support

Troubleshooting

Communication skills

Database management & security

Teamwork and independence

Own transportation

Education

Diploma / Bachelor’s Degree in Computer Science / IT or related field

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Diploma / Bachelor's Degree in Computer Science, Information Technology, or related field

Able to speak Mandarin and English

Fresh graduates are welcome to apply

Experience providing technical support for accounting software such as AutoCount, SQL, or Access & Hardware is an advantage

Strong troubleshooting and problem-solving skills

Excellent communication and customer service skills

Familiar with database management, networking, and security protocols

Able to work independently and collaboratively within a team

Own transportation is required.

Requirement

• Diploma / Bachelor's Degree in Computer Science, Information Technology, or related field
• Able to speak Mandarin and English
• Fresh graduates are welcome to apply
• Experience providing technical support for accounting software such as AutoCount, SQL, or Access & Hardware is an advantage
• Strong troubleshooting and problem-solving skills
• Excellent communication and customer service skills
• Familiar with database management, networking, and security protocols
• Able to work independently and collaboratively within a team
• Own transportation is required.

Responsibility

• Troubleshoot and resolve technical issues related to accounting software and hardware
• Provide support to end-users by phone, email, or in person
• Train end-users on the proper use of accounting software and resolve issues related to data entry and processing
• Collaborate with IT teams to resolve software integration and network connectivity issues
• Update and maintain accounting software systems, ensuring data integrity and security
• Assist in the development and implementation of new accounting software applications and upgrades

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Annual Bonus
• 5 Working Days