Deposit Relationship Officer (Perak)

RHB Banking Group; Selangor; On-site; MYR 60,000 - 85,000; Full time

Job summary

A reputable banking institution in Malaysia is seeking an experienced individual to drive the acquisition of CEPS, Retail, and SME deposit accounts. The ideal candidate should be a diploma or degree holder with at least 3 years of experience in banking, possessing excellent communication skills and the ability to work independently as well as in a team. Responsibilities include developing customer relationships and ensuring compliance with bank policies.

Qualifications

• Minimum 3 years of experience in banking.
• Pleasant personality essential for customer interaction.
• Ability to work independently and collaboratively.

Responsibilities

• Drive account acquisition for CEPS, Retail, and SME Deposits.
• Responsible for customer development and account planning.
• Ensure compliance with bank's audit, risk, and compliance standards.

Skills

Excellent verbal and written communication skills

Team collaboration

Result-oriented

Education

Diploma / Degree holder or equivalent

Professional credit certification or banking certification

Job description

Primary Objective

• To drive CEPS, Retail and SME Deposits account acquisition at branches
• To drive the sign-up Payroll accounts through switching of employee salary bank
• To drive and implement Retail and SME deposits growth, sales activities and campaigns
• To drive and manage branch CASA/FD acquisition, IBK sign-up and cross sell retail products
• Responsible for the overall deposit processes at branches
• To increase the PHR ratio for CEPS customer
• Identify top clients (high SME Depositors to refer to DRM for portfolio tagging)

Key Responsibilities

Sales Planning & Activities

• To drive SBG sales network to acquire and nurture a list of corporations to sign-up Payroll through switching of employee salary bank
• Responsible for customer development, account opening and planning related marketing and sales activities to achieve CEPS revenue targets
• Drive joint sales effort with various SBGs to sign-up companies for Payroll
• Develop and increase earnings potential and revenue relationships with customer through maintaining the relationship and servicing of customers’ needs
• Drive activities to market CEPS component products and services including joint sales activities with all SBG
• Execute and manage sign-ups for CEPS and related products
• Formulate, complete and execute account plans for customers to increase earning potential and revenue relationships

Operations & Compliance

• Ensure compliance of code of ethics during sales process and activities
• Adhere to audit, risk and compliance standards & policies set by the Bank

Requirements

• Diploma / Degree holder or equivalent
• Professional credit certification or banking certification
• Minimum 3 years of experience in banking
• Pleasant personality with excellent verbal and written communication skills
• Able to work independently
• Able to work well with a team and external parties
• Result-oriented with ability to collaborate with team members to meet business / branch targets