Deposit Relationship Officer (Perak)

RHB Investment Bank Berhad; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

RHB Investment Bank Berhad seeks a proactive banking professional to drive CEPS, Retail and SME deposit acquisitions at branch level in Kuala Lumpur. You will promote Payroll account sign-ups through salary switching and lead campaigns for retail and SME deposits growth.

Role requires strong customer focus, independently-driven work ethic, and ability to collaborate with branches and external parties to meet targets while maintaining compliance with bank policies.

Qualifications

• Diploma/degree or equivalent required; professional banking certification an advantage.
• Minimum 3 years of banking experience; strong communication skills (verbal and written).
• Ability to work independently and in a team; targets-driven with collaboration across branches.

Responsibilities

• Drive deposit acquisition at branches for CEPS, Retail and SME deposits.
• Sign-up Payroll accounts via employee salary switching; cross-sell retail products.
• Develop and implement retail and SME deposits growth campaigns; manage branch CASA/FD acquisition.
• Ensure compliance with bank ethics, audit, risk and policies during sales processes.

Skills

Customer service

Sales

Verbal communication

Written communication

Team collaboration

Education

Diploma/ Degree or equivalent

Professional banking certification

Job description

PRIMARY OBJECTIVE

To drive CEPS, Retail and SME Deposits account acquisition at branches To drive the sign-up Payroll accounts through switching of employee salary bank To drive and implement Retail and SME deposits growth, sales activities and campaigns To drive and manage branch CASA/FD acquisition, IBK sign-up and cross sell retail products Responsible for the overall deposit processes at branches To increase the PHR ratio for CEPS customer Identify top clients (high SME Depositors to refer to DRM for portfolio tagging

KEY RESPONSIBILITIES

To drive SBG sales network to acquire and nurture a list of corporations to sign-up Payroll through switching of employee salary bank Responsible for customer development, account opening and planning related marketing and sales activities to achieve CEPS revenue targets Drive joint sales effort with various SBGs to sign-up companies for Payroll Develop and increase earnings potential and revenue relationships with customer through maintaining the relationship and servicing of customers’ needs Drive activities to market CEPS component products and services including joint sales activities with all SBG Execute and manage sign-ups for CEPS and related products Formulate, complete and execute account plans for customers to increase earning potential and revenue relationships Operations & Compliance Ensure compliance of code of ethics during sales process and activities Adhere to audit, risk and compliance standards & policies set by the Bank

REQUIREMENT

Diploma / Degree holder or equivalent Professional credit certification or banking certification Minimum 3 years of experience in banking Pleasant personality with excellent verbal and written communication skills Able to work independently Able to work well with a team and external parties Result-oriented with ability to collaborate with team members to meet business / branch targets

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars – RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.