Deposit Growth & Client Success Specialist

Hong Leong Bank; Malacca City; Presencial; MYR 42.000 - 64.000; Jornada completa

Descripción de la vacante

Hong Leong Bank Berhad in Malaysia is seeking a proactive sales professional to drive acquisition and revenue across internal and external lists. You will generate leads, qualify prospects, source referrals and tailor sales proposals to each client, while coordinating activities to maintain a healthy pipeline.

The role requires effective negotiation, prompt responses to inquiries, collaboration with other departments, and a commitment to delivering an exceptional customer experience and on-time

Responsabilidades

• Generate and qualify leads from internal and external lists to achieve acquisition goals
• Source and develop client referrals to achieve acquisition goals
• Develop sales proposals and customize by client
• Schedule sales activity and ensure optimum pipeline generation
• Make sales calls to new potential and existing clients
• Negotiate effectively with clients
• Conduct briefing and training to clients
• Respond to sales enquiries and concerns by phone, electronically or in person
• Ensure customer service satisfaction and good client relationships
• Follow up on sales activities to ensure sales closure and accounts are open timely
• Monitor and report on sales activities and follow up for management
• Carry out market research and surveys
• Participate in sales events and roadshows where applicable
• Monitor competitors, market conditions and product development
• Ensure all tasks are carried out in full compliance with guidelines and regulations
• To collaborate with other departments to create a unified experience
• To create an achievement oriented working environment.
• Responsibility to our ETC customers – put HLB’s long term interest ahead of short term gain.
• Continuous effort to improve business in support of building brand awareness and improving customer experience.
• Ensure all sales proposals are delivered on-time and within scope

Descripción del empleo

Hong Leong Bank Berhad in Malaysia is seeking a proactive sales professional to drive acquisition and revenue across internal and external lists. You will generate leads, qualify prospects, source referrals and tailor sales proposals to each client, while coordinating activities to maintain a healthy pipeline.

The role requires effective negotiation, prompt responses to inquiries, collaboration with other departments, and a commitment to delivering an exceptional customer experience and on-time