Deposit Growth Specialist — Community & Client Partnerships

HLB; Malacca City; On-site; MYR 40,000 - 60,000; Full time

Job summary

Hong Leong Bank is recruiting for a sales-focused role in Malaysia. The position involves generating leads, developing client referrals, preparing customized sales proposals, and maintaining a healthy sales pipeline.

You will engage with new and existing clients, negotiate terms, and ensure timely closure while upholding customer service standards. As part of the role, you will conduct briefings, respond to inquiries, and collaborate with other departments to deliver a unified customer

Responsibilities

• Generate and qualify leads from internal and external lists to achieve acquisition goals
• Source and develop client referrals to achieve acquisition goals
• Develop sales proposal and customize by client
• Schedule sales activity and ensure optimum pipeline generation
• Make sales calls to new potential and existing clients
• Negotiate effectively with clients
• Conduct briefing and training to clients
• Respond to sales enquiries and concerns by phone, electronically or in person
• Ensure customer service satisfaction and good client relationships
• Follow up on sales activities to ensure sales closure and accounts are open timely
• Monitor and report on sales activities and follow up for management
• Carry out market research and surveys
• Participate in sales events and roadshows where applicable
• Monitor competitors, market conditions and product development
• Ensure all tasks are carried out in full compliance with guidelines and regulations
• To collaborate with other departments to create a unified experience
• To create an achievement oriented working environment.
• Responsibility to our ETC customers – put HLB’s long term interest ahead of short term gain.
• Continuous effort to improve business in support of building brand awareness and improving customer experience.
• Ensure all sales proposals are delivered on-time and within scope

Job description

Hong Leong Bank is recruiting for a sales-focused role in Malaysia. The position involves generating leads, developing client referrals, preparing customized sales proposals, and maintaining a healthy sales pipeline.

You will engage with new and existing clients, negotiate terms, and ensure timely closure while upholding customer service standards. As part of the role, you will conduct briefings, respond to inquiries, and collaborate with other departments to deliver a unified customer