Deployment Engineer

Vodafone; Kuala Lumpur; Hybrid; MYR 70,000 - 100,000; Full time

Job summary

Vodafone is seeking a Deployment Engineer in Kuala Lumpur to manage deployment activities for core network and platform projects across APAC and the Middle East. The role requires coordinating field operations, ensuring service continuity, and working with regional teams.

Hybrid/on-site work in Malaysia, with a focus on delivering reliable network and infrastructure services and continuous improvement across operations and projects.

Qualifications

• Minimum 3 years of experience in field operations, network deployment, or infrastructure operations.
• Fluent in English; Asian languages a plus.
• Strong communication and collaboration across regions and stakeholders.
• Experience in managing network projects and cross-functional teams.
• Ability to diagnose operational and network challenges and implement corrective actions.

Responsibilities

• Manage field operations activities including installations, maintenance, upgrades and fault restoration across APAC and Middle East.
• Provide 24/7 on-site support as required to ensure service availability and reliability.
• Coordinate site readiness, access, logistics and resources for field activities.
• Support planning and execution of field-based projects with regional deployment and engineering teams.
• Escalate issues and drive resolution with stakeholders and vendors.

Skills

Technical Expertise

Project Management

Communication Skills

Problem Solving

Language Skills

Data Center Operations

MPLS

SD-WAN

Job description

Role Profile

Role title: Deployment Engineer

Function: NSE

Sub-function: Deployment Engineering

Reports to: Senior Deployment Manager

Location: Kuala Lumpur, Malaysia (Hybrid/On-site)

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

This is a Deployment Engineer role who manages deployment activities for our core network and special platform projects across APAC and Middle East.

The Deployment Engineer is responsible for managing day to day field operations to ensure reliable, efficient, and compliant delivery of network and infrastructure services. This role supports the development and execution of operational strategies, manages field activities, coordinates with internal and external stakeholders, and ensures service continuity through effective planning, execution, and 24/7 operational support.

What You’ll Do

Key accountabilities and decision ownership:

Operational Management

• Manage and oversee field operations activities, including installations, maintenance, upgrades, and fault restoration across APAC and Middle East


• Provide 24/7 operational and on site support as required to ensure service availability and reliability.


• Ensure adherence to operational procedures, safety standards, and regulatory requirements

Project Planning & Execution

• Support the planning and execution of field based projects, working closely with regional deployment and engineering teams


• Monitor project progress, manage risks, and ensure timely delivery within agreed scope and quality standards


• Coordinate site readiness, access, logistics, and resources for field activities

Stakeholder Coordination

• Act as a key interface between Deployment team and stakeholders, including Regulatory, Compliance, Partner Management, Finance, Sales, Suppliers and other Network teams


• Coordinate with vendors and partners to ensure contractual obligations and service levels are met


• Escalate operational issues appropriately and drive resolution across multiple parties

Performance & Reporting

• Prepare project updates to management, highlighting risks, issues, and improvement opportunities


• Support continuous improvement initiatives to enhance efficiency, quality, and customer experience

Network Efficiency Improvement

• Facilitate network enhancement initiatives by implementing optimisation strategies, refining processes, and utilising operational and automation tools to increase reliability, optimise performance, and enhance cost efficiency

Who You Are

Core competencies, knowledge and experience:

Technical Expertise: Good understanding of data center operations and telecommunications networks, including MPLS, Transmission, Internet, Cloud and SD-WAN.

Project Management: Good experience in managing network projects, with the ability to work with cross-functional teams in different regions.

Communication Skills: Excellent verbal and written communication skills to interact effectively with stakeholders from diverse cultural and professional backgrounds in a global business environment.

Problem Solving and Analytical Skills: Ability to efficiently diagnose operational and network challenges, determine underlying causes, and execute appropriate corrective and preventive measures. Proficient in analysing intricate technical and business requirements and converting them into actionable strategies.

Language Skills: Fluent in English is mandatory. Fluent in one or more Asian languages is a plus.

Must have technical / professional qualifications:

Minimum 3 years of experience in field operations, network deployment, or infrastructure operations

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

Who We Are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's life and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.