Dental Lab Admin & Operations Coordinator

Sumairu Dental Lab; Malacca City; On-site; MYR 20,000 - 31,000; Full time

Job summary

Sumairu Dental Lab is seeking a responsible Lab Admin/Assistant to support daily operations. You will handle case registration, documentation, invoicing, and customer communication while assisting with basic marketing and inventory tasks.

The ideal candidate is organised, proactive, and comfortable with administrative and coordination work in a dental lab environment. Prior admin or clinic experience is a plus.

Qualifications

• Minimum SPM qualification or above.
• Experience in admin or dental clinic assistance preferred.
• Competent with basic computer tools and billing documentation.

Responsibilities

• Register incoming cases accurately into the system and maintain records.
• Prepare and issue invoices to customers on time and ensure consistency.
• Communicate with dentists/clients via WhatsApp, phone, or email.
• Coordinate case collection and delivery with customers or couriers.
• Assist in creating simple marketing posts and content for social media.
• Record stock usage and help with restocking lab supplies.
• Data entry, filing, and basic reporting to support daily operations.

Skills

Data entry

Customer service

Billing

Inventory management

Communication

Multitasking

Education

SPM or equivalent

Tools

Google Sheets

Excel

Invoicing systems

Canva

Job description

Sumairu Dental Lab is seeking a responsible Lab Admin/Assistant to support daily operations. You will handle case registration, documentation, invoicing, and customer communication while assisting with basic marketing and inventory tasks.

The ideal candidate is organised, proactive, and comfortable with administrative and coordination work in a dental lab environment. Prior admin or clinic experience is a plus.