Dental Receptionist, Admin & Marketing Assistant

Klinik Pergigian I'dentique; Puchong; On-site; MYR 36,000 - 54,000; Full time

Job summary

Klinik Pergigian I'dentique in Malaysia is seeking a friendly, proactive Dental Receptionist, Marketing & Social Media Coordinator to handle front desk tasks and support marketing efforts. You will greet patients, manage appointments, and coordinate social media content creation using Canva and platform channels to grow our patient base.

The role combines administrative duties with creative marketing, offering opportunities to learn, contribute ideas, and work with a close-knit team.

Qualifications

• Fresh graduates are welcome; no prior experience required.

Responsibilities

• Oversee and manage daily reception and front desk operations.

Skills

Fluent English

Bahasa Malaysia

Communication

Sales skills

Organization

Canva basics

Content creation

Social media

Tools

Canva

Instagram

Facebook

TikTok

Job description

We are a growing dental clinic looking for a friendly, enthusiastic, responsible, and highly organised individual to join our team as a Dental Receptionist, Marketing & Social Media Coordinator.

We are looking for someone who is not only good at handling patients and managing daily clinic operations but also has a creative side and an interest in marketing, social media, and content creation.

This is a dynamic, multitasking role that combines front desk management, administrative coordination, patient relations, and marketing.

The ideal candidate should be a good communicator, a people person, and someone who takes initiative, enjoys learning, and is able to work independently.

KEY RESPONSIBILITIES

• Oversee and manage the daily reception and front desk operations.
• Welcome, greet, and attend to patients in a friendly and professional manner.
• Manage patient appointments, confirmations, rescheduling, and cancellations.
• Handle patient registration, documentation, and record management.
• Coordinate pre-treatment and post-treatment patient follow-ups.
• Manage patient discharge, billing, payments, and other administrative matters.
• Handle patient enquiries through phone calls, WhatsApp, and other communication channels.
• Maintain proper filing systems and ensure patient records are well organised.
• Coordinate and manage staff working schedules and attendance.
• Arrange and manage dentists' schedules and appointment allocations.
• Assist in sourcing, contacting, and arranging locum dentists when required.

2. Marketing, Social Media & Content Creation

• Manage the clinic's social media platforms, including Instagram, Facebook, and TikTok, by creating and publishing engaging content.
• Design promotional posters, advertisements, and marketing materials using Canva or other graphic design tools.
• Assist in creating videos, reels, and marketing campaigns to promote the clinic, increase brand awareness, and attract new patients.

REQUIREMENTS

• Fresh graduates are welcome to apply.No prior working experience is required.
• Training and guidance will be provided for suitable candidates.
• Fluent in English and Bahasa Malaysia, both written and spoken.
• Excellent communication and interpersonal skills.
• Good sales skills and confidence in dealing with people.
• Strong organisational, multitasking, and management abilities.
• Friendly, enthusiastic, responsible, and proactive.
• Able to work independently as well as in a team.
• Creative and interested in social media marketing and content creation.
• Familiar with social media platforms such as Instagram, Facebook, and TikTok.
• Basic knowledge of Canva or similar graphic design tools is an advantage.
• Willing to learn, take initiative, and adapt to different responsibilities.

Added Advantage (Not Compulsory):

• Previous experience in dental reception, healthcare administration, or customer service.
• Experience in social media management, graphic design, or digital marketing.
• Basic photography and video editing skills.