Clinic Manager

Inspire Dental Group Sdn Bhd; Ampang Jaya; On-site; MYR 56,000 - 100,000; Full time

Benefits offered by this job

Annual leave

Medical leave

EPF & SOCSO

Performance-based bonuses

Job summary

Inspire Dental Group Sdn Bhd is seeking an organized and proactive Dental Clinic Manager to oversee daily operations of our dental practice in Ampang Jaya, Malaysia. You will manage administrative staff, optimize workflows, handle financial processes, and ensure an exceptional experience for patients.

The ideal candidate has 1+ year of clinic management experience, diploma in management, strong leadership and communication skills, and the ability to drive compliance and growth through effective

Qualifications

• Diploma or any experience in management site.
• Minimum of 1 year of experience as a clinic manager or senior administrator, preferably in a dental practice.
• Strong leadership, conflict resolution, and communication skills.

Responsibilities

• Oversee clinic schedules and chair utilization.
• Supervise receptionists and dental assistants; manage attendance and performance reviews.
• Handle daily cash flow, patient billing, insurance claims, and financial reporting.
• Serve as primary contact for patient inquiries, feedback and complaints.
• Ensure compliance with local healthcare regulations, dental board standards, and safety guidelines.
• Support marketing initiatives and track patient retention to boost revenue.

Skills

Leadership

Team management

Customer service

Education

Diploma in Management

Job description

Job Overview:
We are seeking an organized, proactive, and leadership-driven Dental Clinic Manager to oversee the daily business operations of our practice. In this role, you will manage administrative staff, optimize daily workflows, handle financial processes, and ensure an exceptional experience for our patients. The ideal candidate will blend strong business acumen with excellent interpersonal skills to maintain an efficient, compliant, and welcoming clinic environment.

Extra commission for sales ( package sales)- will be discussed during interview, Earn up to RM12,000 in sales .

Key Responsibilities

Daily Operations: Oversee clinic schedules, maximize chair utilization, coordinate daily patient flow, and manage dental/office inventory

Team Leadership & HR: Supervise, train, and schedule receptionists and dental assistants. Manage staff attendance, leave applications, and performance reviews.

Financial Management: Handle daily cash flow, patient billing, insurance claims processing, outstanding payment follow-ups, and routine financial reporting.

Patient Relations: Act as the primary point of contact for patient inquiries, feedback, and complaint resolution to ensure high patient satisfaction.

Compliance & Safety: Ensure the clinic strictly complies with all local healthcare regulations, dental board standards, and workplace safety guidelines.

Practice Growth: Support marketing initiatives, track patient retention metrics, and suggest operational improvements to boost practice revenue.

Social Media

Job Requirements & Qualifications

Education: Diploma or any experience in management site

Experience: Minimum of 1 years of experience as a clinic manager, assistant manager, or senior administrator (dental practice experience is highly preferred).

Competencies: Strong leadership qualities, excellent conflict resolution abilities, and outstanding verbal and written communication skills.

Attributes: High attention to detail, highly organized, and capable of multitasking in a fast-paced environment.

Benefits & Remuneration

Competitive monthly salary based on experience.

Performance-based bonuses or clinic incentives.

Statutory contributions (EPF, SOCSO, EIS).

Annual leave and medical leave.