Demand Planner & Fulfillment Planner

Signify Malaysia; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Job summary

Signify Malaysia is seeking an experienced Supply Chain professional to manage replenishment and fulfillment to ensure timely product availability. You will coordinate with internal teams to optimize inventory, pricing, and delivery performance while leading cross-functional meetings with Commercial, Marketing, Finance and Logistics.

The role requires a strong background in demand planning (8+ years) and a hands-on approach to strengthening the MTS/MTO processes, with a focus on improving

Qualifications

• Bachelor's degree in Logistics, Supply Chain or in any other field but with experience in SC/Logistics.
• Min 8 years of experience in demand planning, finished goods planning, fulfillment planning including with focus on demand forecasting.
• Knowledge of using AI tools will be an added advantage.

Responsibilities

• Resolves issues during the fulfillment process to maintain customer satisfaction.
• Lead demand planning for short & mid-terms with regular meetings with Commercial, Product Marketing, Finance and Logistics teams.
• Manage Inventory including slow-moving items and related KPIs such as Fill rate and OTIF.
• Customer-level account planning and regular reviews with sales and customers for demand management.
• Manage IBP uploads and ensure alignment with supply plan.

Skills

Demand planning

Forecasting

AI tools

Education

Bachelor's degree in Logistics or Supply Chain

Job description

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.

More about the role

planninJob Summary

Manages the replenishment process to ensure timely availability of products. Manages the fulfillment process to ensure timely delivery of products to customers. Coordinates with internal departments to streamline supply chain operations. Analyzes data to optimize inventory levels and minimize costs.

Key Areas of Responsibility

• Resolves any issues that arise during the fulfillment process to maintain customer satisfaction.
• Lead demand planning for short & mid -terms & have the regular meetings with different stakeholders as Commercial team & Product Marketing & finance & logistics
• Manage the Inventory & slow moving & FACC & DRM & Fillrate-OTIF kpi
• Customer level - account planning execution & regular reviews with sales & customers for the demand management
• Manage IBP uploads
• Corrects history and develops the 18-month rolling 12NC baseline forecast.
• Maintains master data and planning parameters according to the guidelines defined by the RSIM and prepares intake plans for the full planning horizon.
• Releases POs as per supply plan and reviews supply versus PO and vendor confirmation, owning the MTS/MTO PO fulfillment cycle from requisition to availability at customer facing location.
• Ensures availability, quality, and consistency of the planning parameters for the product portfolio plan.
• Identifies and shares with RSIM and FFP planning lead Business changes to MTS/MTO supply plan or potential risks/opportunities.
• Executes PIPO process according to input from NPI manager.
• Works with suppliers (internal or external) to ensure timely delivery of products and resolves any issues.
• Analyzes fulfillment performance and proposes cost-saving initiatives and customer satisfaction improvements.
• Enhances operational efficiency on the volume/frequency of the replenishment.
• Communicates effectively with internal stakeholders and external vendors and resolves issues as needed.
• Reviews availability outlook and inventory quality escalates issues detected and proposes improvement activities.

Critical Experiences

• Bachelor's degree in Logistics, Supply Chain or in any other field but with experience in SC/Logistics
• Min 8 years of experience in demand planning, finished goods planning, fulfillment planning includingwith focus on demand forecasting.
• Knowledge of using AI tools will be an added advantage.

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.

Come join us, and together we can light up the future.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Household Goods & Appliances Manufacturing More than 10,000 employees

We are the world leader in lighting. Founded in Eindhoven, the Netherlands, we’ve led the lighting industry with groundbreaking innovations for more than 125 years.

We focus on providing our customers with quality, energy‑efficient lighting products, systems and services. Today, we’re leading the industry’s transformation in the digital age. Our Philips products, Interact connected lighting systems and data‑enabled services deliver business value and transform lives in homes, buildings and public spaces.

With 2017 sales of EUR 7.0 billion, approximately 32,000 employees and a presence in over 70 countries, we unlock the extraordinary potential of light for brighter lives and a better world.

We are the world leader in lighting. Founded in Eindhoven, the Netherlands, we’ve led the lighting industry with groundbreaking innovations for more than 125 years.

We focus on providing our customers with quality, energy‑efficient lighting products, systems and services. Today, we’re leading the industry’s transformation in the digital age. Our Philips products, Interact connected lighting systems and data‑enabled services deliver business value and transform lives in homes, buildings and public spaces.

With 2017 sales of EUR 7.0 billion, approximately 32,000 employees and a presence in over 70 countries, we unlock the extraordinary potential of light for brighter lives and a better world.