Demand Planner & Fulfillment Planner

Philips Lighting Spain SL.; Shah Alam; On-site; MYR 90,000 - 150,000; Full time

Job summary

Signify is seeking a seasoned planner to manage replenishment ensuring timely product availability and fulfillment. The role coordinates across internal departments to optimize supply chain operations, analyze data, and reduce costs while maintaining service levels.

The ideal candidate has extensive experience in demand and fulfillment planning, with strong collaboration skills and a proactive approach to inventory optimization.

Qualifications

• Bachelor’s degree in Logistics, Supply Chain or related field required.
• Minimum 8 years of experience in demand planning, finished goods planning and fulfillment planning.
• Knowledge of using AI tools is a plus.

Responsibilities

• Resolves issues in the fulfillment process to maintain customer satisfaction.
• Lead SIOP meetings and demand planning for short and mid-term horizons.
• Coordinate with Commercial, Product Marketing, Finance and Logistics teams.
• Manage inventory, slow movers, KPI like Fill rate-OTIF and 18-month rolling forecast.

Skills

Demand planning

Forecasting

Fulfillment planning

AI tools knowledge

Education

Bachelor’s degree in Logistics, Supply Chain or related field

Job description

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond. At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career. Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. More about the role planninJob Summary Manages the replenishment process to ensure timely availability of products. Manages the fulfillment process to ensure timely delivery of products to customers. Coordinates with internal departments to streamline supply chain operations. Analyzes data to optimize inventory levels and minimize costs.

Key Areas of Responsibility

Resolves any issues that arise during the fulfillment process to maintain customer satisfaction. Manage SIOP meetings Lead demand planning for short & mid -terms & have the regular meetings with different stakeholders as Commercial team & Product Marketing & finance & logistics Manage the Inventory & slow moving & FACC & DRM & Fillrate-OTIF kpi Customer level - account planning execution & regular reviews with sales & customers for the demand management Manage IBP uploads Corrects history and develops the 18-month rolling 12NC baseline forecast. Maintains master data and planning parameters according to the guidelines defined by the RSIM and prepares intake plans for the full planning horizon. Releases POs as per supply plan and reviews supply versus PO and vendor confirmation, owning the MTS/MTO PO fulfillment cycle from requisition to availability at customer facing location. Ensures availability, quality, and consistency of the planning parameters for the product portfolio plan. Identifies and shares with RSIM and FFP planning lead Business changes to MTS/MTO supply plan or potential risks/opportunities. Executes PIPO process according to input from NPI manager. Works with suppliers (internal or external) to ensure timely delivery of products and resolves any issues. Analyzes fulfillment performance and proposes cost-saving initiatives and customer satisfaction improvements. Enhances operational efficiency on the volume/frequency of the replenishment. Communicates effectively with internal stakeholders and external vendors and resolves issues as needed. Reviews availability outlook and inventory quality escalates issues detected and proposes improvement activities.

Critical Experiences

Bachelor’s degree in Logistics, Supply Chain or in any other field but with experience in SC/Logistics Min 8 years of experience in demand planning, finished goods planning, fulfillment planning including with focus on demand forecasting. Knowledge of using AI tools will be an added advantage.

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together. Come join us, and together we can light up the future. We are Signify, the new company name of Philips Lighting, and we light up the world! Our purpose is to unlock the extraordinary potential of light for brighter lives and a better world. We’re committed to the continuous development of our employees, using our learning to shape the future of light and create a sustainable future. Join the undisputed leader in the lighting industry and be part of our diverse global team. #WeAreSignify #SignifyLife

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Signify is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status. As an equal opportunity employer, Signify is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

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