Debt recovery executive

Private Advertiser; Selangor; On-site; MYR 33,000 - 62,000; Full time

Benefits offered by this job

Commission up to 4%

Performance Incentives and Bonus

Training and Career Growth

Supportive and Performance-Driven Team

Job summary

Private Advertiser is seeking a collection-focused professional to manage debt recovery within the banking and financial services sector. You will negotiate payment terms, recover outstanding debts, and handle challenging customers with professionalism.

The role requires disciplined follow-up, independence, and teamwork to meet targets. Fresh candidates with strong sales or telesales backgrounds may be considered.

Qualifications

• Experience in banking, credit card, personal loan, or debt recovery collection preferred.
• Proven collection or recovery track record is desirable.
• Strong negotiation and communication skills are essential.
• Target-driven with ability to handle difficult customers.
• Good follow-up discipline and customer management.
• Able to work independently and as part of a team.
• Fresh candidates with strong sales or telesales experience may also be considered.

Responsibilities

• Collect and recover outstanding debts from customers
• Negotiate with customers on payment terms and arrangements
• Handle difficult customers with confidence and professionalism
• Manage customer follow-up and maintain disciplined collection processes
• Work independently and as part of a team to meet collection targets

Skills

Negotiation

Communication

Target-driven

Follow-up

Customer management

Teamwork

Job description

A collection and recovery role focused on managing debt recovery, negotiating with customers, and closing collection cases in the banking and financial services sector.

Key responsibilities

• Collect and recover outstanding debts from customers


• Negotiate with customers on payment terms and arrangements


• Handle difficult customers with confidence and professionalism


• Manage customer follow-up and maintain disciplined collection processes


• Work independently and as part of a team to meet collection targets

About you

• Experience in banking, credit card, personal loan, or debt recovery collection preferred


• Proven collection or recovery track record


• Strong negotiation and communication skills


• Target-driven with ability to handle difficult customers


• Good follow-up discipline and customer management


• Able to work independently and as part of a team


• Fresh candidates with strong sales or telesales experience may also be considered

Commission up to 4%

• Performance Incentives and Bonus


• Training and Career Growth


• Supportive and Performance-Driven Team