Data Services IT Engineer – 24/7 Database Ops & Automation

Micron Technology, Inc.; Batu Kawan; On-site; MYR 78,000 - 123,000; Full time

Job summary

Micron Technology, Inc. in Batu Kawan, Penang, Malaysia is seeking an IT Engineer (Data Services) to provide L2 support for database operations, manage incidents and changes, and ensure high availability across SQL Server and Oracle databases.

You will participate in 24/7 operations, monitor performance, implement patches, and develop automation for workflows. The role requires strong scripting in Java, PowerShell, and Python and a collaborative, shift-based mindset.

Qualifications

• Bachelor’s or Master’s degree in a related field or equivalent experience.
• Hands-on experience with SQL Server, Oracle DB, Linux and Windows OS.
• Proficiency in Java, PowerShell and Python scripting.

Responsibilities

• Provide L2 support in incident, request, change and problem management related to database operations.
• Provide operational support covering 24/7 and participate in Major incidents.
• Ensure SLA for incidents and service requests are met with high quality of work.
• Ensure critical metrics, such as breach case target, MTTR and first level resolution target is met.
• Install and upgrade database systems, apply patches and implement changes when required.
• Diagnose and resolve database errors ensuring high availability of database systems.
• Monitor database performance proactively and perform analysis of cases to prevent recurring issues.
• Review and improve database monitoring when required.
• Develop processes and operation procedures.
• Build and manage database reports, visualizations, and dashboards related database operations.

Skills

Microsoft SQL Server

Oracle Database

Linux

Windows OS

Java

PowerShell

Python

Education

Bachelor’s degree or Master’s degree in Computer Science, Electrical & Electronics/Computer/Software Engineering, Information Systems or related fields

Job description

Micron Technology, Inc. in Batu Kawan, Penang, Malaysia is seeking an IT Engineer (Data Services) to provide L2 support for database operations, manage incidents and changes, and ensure high availability across SQL Server and Oracle databases.

You will participate in 24/7 operations, monitor performance, implement patches, and develop automation for workflows. The role requires strong scripting in Java, PowerShell, and Python and a collaborative, shift-based mindset.