Data Entry Underwriter

AS White Global; Kuala Lumpur; Hybrid; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Great Place to Work

Global company trips

Family medical care

Generous leave

Training & development

Flexible work setup

Job summary

AS White Global Pty is seeking a Data Entry Underwriter to manage workers’ compensation policies and process underwriting transactions with accuracy in a fast-paced APAC environment.

Based in Kuala Lumpur with a hybrid setup after a 3-month onsite probation, you’ll collaborate with employers, brokers and stakeholders, perform reconciliations, and ensure compliance with regulatory requirements and company policies.

Qualifications

• Excellent attention to detail with accuracy in data entry and document handling.
• Strong written and verbal communication with a customer-focused approach.
• Ability to plan, prioritise and meet tight deadlines in a fast-paced setting.
• Proficiency with MS Office and basic policy administration systems.

Responsibilities

• Process underwriting transactions, renewals, cancellations and policy adjustments on time.
• Review changes, resolve discrepancies and keep policy records accurate and complete.
• Provide responsive service and build relationships with employers, brokers and stakeholders.
• Handle policy correspondence, invoicing, reminders and follow-ups.
• Perform reconciliations, generate reports and complete admin tasks for accuracy.
• Ensure compliance with legislation, guidelines, procedures and information security requirements.
• Collaborate with teammates, support business objectives and uphold safety standards.

Skills

Attention to detail

Strong communication

Time management

MS Office proficiency

Tools

Policy administration systems

MS Word

MS Excel

MS Outlook

Job description

Join Australia’s leading personal injury claims management provider as a Data Entry Underwriter - with over 100 years of trusted service.

The Opportunity

Join our team as a Data Entry Underwriter, managing workers’ compensation policies and processing underwriting transactions with accuracy and efficiency. Collaborate with diverse stakeholders in a fast-paced environment while delivering excellent customer service and ensuring smooth operations.

Why join us?

• Proudly Great Place to Work® certified
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
• Grow with stability: 100+ in our 10-Year Club by 2025
• Dynamic talent network: 2,000+ across APAC and beyond
• Competitive compensation with annual reviews
• Comprehensive medical care for you and your family
• Generous paid leave because work-life balance matters
• Level up with tailored training & development programmes
• Flexible work setup

Staff Testimonial

“ I am so happy and grateful I got to work with a client and AS White, both are very supportive.” - IT Administration Assistant, ASW Philippines.

What You’ll Do

• Process underwriting transactions, renewals, cancellations and policy adjustments accurately and within agreed timelines.
• Review policy changes, resolve discrepancies and maintain accurate policy records and documentation.
• Deliver responsive customer service and build strong relationships with employers, brokers and stakeholders.
• Manage policy correspondence, invoicing, premium collection, reminders and overdue follow-ups.
• Complete reconciliations, reports and administrative tasks to ensure policy and financial accuracy.
• Ensure compliance with relevant legislation, underwriting guidelines, internal procedures and information security requirements.
• Collaborate with team members, support business objectives, contribute to continuous improvement and uphold company values and workplace health and safety requirements.

Key Criteria

• Ability to understand and apply relevant legislation, procedures, underwriting guidelines, delegations and service standards.
• Strong written and verbal communication skills, with a customer-focused approach.
• Excellent attention to detail, sound judgement and ability to manage competing priorities and deadlines.
• Proficiency in Microsoft Office applications, particularly Word, Excel and Outlook, and confidence in using policy administration systems.

Work setup:

• Malaysia (Kuala Lumpur): 7:30am to 4:30pm Malaysia time with a hybrid setup after a 3-month onsite probation.