Remote Insurance Support & Renewals Associate

AS White Global Pty; Kuala Lumpur; Remote; MYR 167,000 - 237,000; Full time

Benefits offered by this job

Great Place to Work® certified

Flexible work setup

Comprehensive medical care for you and

Generous paid leave

Job summary

AS White Global Pty is seeking an Assistant Account Executive to support a high-performing insurance broking team. The role focuses on pre-renewal and renewal communications, policy documentation, and renewal quoting to deliver tailored commercial insurance solutions across the Australian market.

You will work with a collaborative team, manage multiple priorities, and contribute to a culture of exceptional client service while operating from Manila with Australian hours, transitioning to 100%

Qualifications

• 4–6 years of experience in insurance broking support and insurance administration, preferably in Australian market.
• Strong understanding of policy processing, renewals, invoicing, and general insurance administration.
• Experience using insurance platforms such as Insight or Winbeat.

Responsibilities

• Manage pre-renewal and renewal communications with clients with timely, professional responses.
• Maintain accurate policy records and documentation.
• Re-market renewals by obtaining quotations from insurers and recording outcomes.
• Review and negotiate policy coverage, premiums, excess, and terms for clients.
• Support the Claims Team by gathering information and assisting clients through the claims process.
• Collaborate with the Team Leader to support daily operations and goals.

Skills

Insurance support

Policy processing

Renewals management

Client communication

MS Office

Tools

Insight

Winbeat

Job description

AS White Global Pty is seeking an Assistant Account Executive to support a high-performing insurance broking team. The role focuses on pre-renewal and renewal communications, policy documentation, and renewal quoting to deliver tailored commercial insurance solutions across the Australian market.

You will work with a collaborative team, manage multiple priorities, and contribute to a culture of exceptional client service while operating from Manila with Australian hours, transitioning to 100%