Data Centre Network Operations Specialist

Cushman & Wakefield; Kulai; On-site; MYR 60,000 - 85,000; Full time

Job summary

Cushman & Wakefield is seeking a Network Operations Technician for our Johor Data Centre campus. You will supervise telecom dark fiber deployment, oversee vendor activities, and support ISP commissioning and live operations on-site.

The role requires strong communication, incident response, and hands-on troubleshooting across multiple project locations, with a focus on adherence to SOPs/MOPs and safety standards. Travel to sites within Johor may be required.

Qualifications

• 3 years of experience in Data Centre or critical infrastructure.
• Knowledge of telecom testing equipment from OTDRs to power meters.
• Knowledge of telecom testing standards and procedures (length, wire-mapping, BER, power, delay, loss).
• Must have the ability to communicate effectively.
• Industry standard certifications are advantageous.
• Flexibility to support after office hours during incidents.
• Willingness to travel across multiple sites up to 40-50 km apart.

Responsibilities

• Supervise and feedback Telecom dark fiber deployment progress at Data centre campus ingress.
• Supervise and feedback Telecom troubleshooting progress at remote relay/OLA/fiber break location.
• Monitor high-risk activities along telecom routes and data hall.
• Monitor and feedback ISP service provider system commissioning progress.
• Supervise daily onsite project work across multiple locations and keep on track.
• Ensure vendor’s work is on track within project schedule.
• Provide regular risk/issue feedback to stakeholders and ensure SOP/MOP adherence.
• Provide onsite support during maintenance/change events and troubleshooting.
• Coordinate admin matters to ensure smooth vendor site entry.
• Participate in site surveys and pre-work to establish a plan.
• Support and lead migrations and expansions.
• Setup network remote working environment and on-site upgrade work.

Skills

Communication skills

On-site supervision

Vendor coordination

Network troubleshooting

Report to stakeholders

Incident response

Project support

Tools

OTDRs

Power meters

Fiber splicing tools

Job description

Cushman & Wakefield is seeking a Network Operations Technician for our Johor Data Centre campus. You will supervise telecom dark fiber deployment, oversee vendor activities, and support ISP commissioning and live operations on-site.

The role requires strong communication, incident response, and hands-on troubleshooting across multiple project locations, with a focus on adherence to SOPs/MOPs and safety standards. Travel to sites within Johor may be required.