Data Center Operations Technician

Agensi Pekerjaan FastJob Sdn Bhd; Kulai; On-site; MYR 67,000 - 93,000; Full time

Job summary

Agensi Pekerjaan FastJob Sdn Bhd is seeking a seasoned Data Centre Operations Manager in Kulai, Malaysia to lead day-to-day data centre activities and a 10+ member team. You will oversee installation, upgrades and decommissioning of IT equipment, and ensure robust hardware troubleshooting across servers, networks and storage.

You will work in a 24/7/5/8 shift environment, coordinating maintenance, inventory, vendor access and site operations while driving continuous improvement.

Qualifications

• 10+ years of Data Centre Operations experience.
• Proven managerial / team leadership experience.
• Experience managing a team of more than 10 people.
• Strong knowledge of data centre infrastructure, hardware, cabling and troubleshooting.
• Experience working in a large-scale critical environment.
• Strong leadership, communication and problem-solving skills.
• Able to work in a 24/7 or 5/8 shift environment.
• Advantageous certifications: CDCP, ITIL, Server+, Linux+, Network+, A+, CCNA.

Responsibilities

• Manage and oversee day-to-day data centre operations
• Lead a team of 10+ technicians/operations personnel
• Oversee installation, relocation, upgrade and decommissioning of IT equipment
• Provide hardware break-fix support and troubleshoot servers, networks and storage equipment
• Manage structured cabling, patching and equipment connectivity
• Coordinate scheduled maintenance, changes and operational activities
• Manage inventory, RMA, cold spares, equipment and tools
• Coordinate and supervise vendors and site access activities
• Monitor incidents, escalations and operational issues
• Prepare regular operational reports and drive continuous improvement

Skills

Data centre operations

Team leadership

IT infrastructure

Troubleshooting

Vendor coordination

Tools

CDCP

ITIL

Server+

Linux+

Network+

A+

CCNA

Job description

Salary: RM6,000 – RM8,300

Shift: 24/7 & 5/8 Shift

KEY RESPONSIBILITIES

• Manage and oversee day-to-day data centre operations
• Lead a team of 10+ technicians/operations personnel
• Oversee installation, relocation, upgrade and decommissioning of IT equipment
• Provide hardware break-fix support and troubleshoot servers, networks and storageequipment
• Manage structured cabling, patching and equipment connectivity
• Coordinate scheduled maintenance, changes and operational activities
• Manage inventory, RMA, cold spares, equipment and tools
• Coordinate and supervise vendors and site access activities
• Monitor incidents, escalations and operational issues
• Prepare regular operational reports and drive continuous improvement

REQUIREMENTS

• 10+ years of Data Centre Operations experience
• Proven managerial / team leadership experience
• Experience managing a team of more than 10 people
• Strong knowledge of data centre infrastructure, hardware, cabling and troubleshooting
• Experience working in a large-scale critical environment
• Strong leadership, communication and problem-solving skills
• Able to work in a 24/7 or 5/8 shift environment
• Advantageous: CDCP, ITIL, Server+, Linux+, Network+, A+, CCNA or equivalent certifications