Customs officer/ Sr. Officer - Chinese Speaking (Penang,Malaysia)

Delta Electronics (Thailand) Public Company Limited; Kepala Batas; On-site; MYR 67,000 - 100,000; Full time

Job summary

Delta Electronics (Thailand) Public Company Limited in Penang, Malaysia, invites a Customs officer/senior officer to ensure compliance with Malaysian customs and international trade rules. You will manage import/export documentation and coordinate with brokers, authorities, and internal stakeholders.

Key duties include tariff classification and valuation, documentation management, duty optimization, and supporting customs audits.

Qualifications

• Bachelor's degree in logistics, international trade, or related field.
• Strong analytical and problem solving skills.

Responsibilities

• Ensure compliance with Malaysian customs regulations and company policies.
• Prepare and review import/export declarations and shipping documents.
• Coordinate customs clearance with brokers, freight forwarders and logistics providers.
• Maintain accurate master data for customs purposes and HS classification.
• Identify opportunities to reduce duties through FTAs, bonded warehousing or exemptions.
• Collaborate with Procurement, Logistics, Warehouse, Finance and Supply Chain teams and liaise with authorities.

Skills

Communication

Analytical thinking

Problem solving

Multilingual English/Malay

Education

Bachelor's degree in Logistics/Supply Chain/International Trade

Tools

SAP

Job description

Customs officer/ Sr. Officer - Chinese Speaking (Penang,Malaysia)

Position Summary

The Customs Officer is responsible for ensuring full compliance with Malaysian customs regulations and international trade requirements. The role manages import and export documentation, tariff classifications, duty optimization, and coordination with customs authorities, freight forwarders, and internal stakeholders to ensure timely and compliant movement of goods.

Key Responsibilities

Customs Compliance

• Ensure all import and export activities comply with Malaysian Customs regulations and company policies.
• Monitor changes in customs laws, trade agreements, and regulatory requirements.
• Support internal and external customs audits.

Import & Export Operations

• Prepare and review customs declarations and shipping documentation.
• Coordinate customs clearance with brokers, freight forwarders, and logistics providers.
• Resolve shipment delays, customs holds, and clearance issues.
• Responsible for import and export operations at LMW factory, familiar with customs regulatory requirements for LMW factories, and handling actual operations at LMW factories to meet customs supervision

Tariff Classification & Valuation

• Classify products using the Harmonized System (HS) code.
• Verify customs valuation, country of origin, and applicable duties and taxes.
• Maintain accurate master data for customs purposes.

Documentation Management

• Ensure accuracy of commercial invoices, packing lists, certificates of origin, import permits, and shipping documents.
• Maintain customs records in accordance with legal retention requirements.

Duty & Cost Optimization

• Identify opportunities to reduce customs costs through Free Trade Agreements (FTAs), bonded warehouse schemes, or duty exemptions.
• Monitor duty payments and reconcile customs-related expenses.

Stakeholder Coordination

• Work closely with Procurement, Logistics, Warehouse, Finance, and Supply Chain teams.
• Liaise with customs authorities and government agencies when required.
• Coordinate with suppliers and customers on trade compliance matters.
• Identify customs compliance risks and implement corrective actions.
• Investigate discrepancies and support root cause analysis for customs-related issues.

Qualifications

• Bachelor's degree in Logistics, Supply Chain, International Trade, Business Administration, or a related field.
• 3–5 years of experience in customs operations, import/export compliance, or international trade.
• Strong knowledge of Malaysian customs regulations and HS classification.
• Familiarity with ERP systems (e.g., SAP) and customs declaration platforms.
• Good analytical and problem-solving skills.
• Familiarize yourself with Malaysian customs requirements.
• Familiar with international trade and logistics operations
• Experienced in handling customs matters and communicating with customs officers.
• Strong communication skills in English; Malay; Mandarin is an advantage.