Customs Affair Manager

Ichia Technologies Malaysia Sdn. Bhd.; Kedah; On-site; MYR 180,000 - 300,000; Full time

Benefits offered by this job

Panel clinic & dental

Optical coverage

Annual bonus

Performance bonus (KPI)

Group insurance

Annual leave

Transportation allowance

Company cafeteria

Job summary

Ichia Technologies Malaysia Sdn. Bhd. seeks a seasoned Customs Affairs Manager to oversee all customs compliance, import/export operations, and trade regulations. You will manage documentation, liaise with government authorities, and lead the customs team to support efficient logistics.

The role requires 8–10 years in customs or import/export, plus at least 3 years in a managerial capacity, with strong knowledge of HS codes and regulatory requirements. SAP/ERP familiarity is a plus.

Qualifications

• Bachelor's degree in Logistics, Supply Chain, International Trade or related field.
• 8–10 years of experience in customs or import/export operations.
• At least 3 years of managerial or supervisory experience.
• Good knowledge of customs regulations, HS Code and import/export procedures.
• Experience dealing with Customs Department, MITI, MIDA and other government authorities.
• Familiar with SAP/ERP systems and customs declaration systems is an advantage.
• Good communication, leadership and problem-solving skills.

Responsibilities

• Manage daily import and export customs clearance activities.
• Ensure compliance with customs regulations and trade requirements.
• Liaise with Customs Department, MITI, MIDA, freight forwarders and other authorities.
• Prepare and check customs declarations and shipping documents.
• Monitor HS Code classification, duties and tax payments.
• Handle customs audits, inspections and clearance issues.
• Ensure timely renewal of customs permits and licenses.
• Lead and supervise the Customs Affairs team.
• Prepare customs reports and performance updates.
• Work closely with Logistics, Warehouse, Purchasing and Finance departments.
• Improve customs processes and reduce shipment delays.

Skills

Leadership

Communication

Problem-solving

Team management

Education

Bachelor's degree in Logistics, Supply Chain, International Trade or related field

Tools

SAP/ERP

Customs declaration systems

Job description

Medical Benefits: Panel clinic, dental, optical and specialist coverage.

Transportation Allowance: Monthly transportation allowance provided.

Performance Bonus: KPI-based performance bonus.

Annual Bonus: Annual bonus, subject to company performance and management discretion.

Insurance Coverage: Group insurance coverage.

Annual Leave: Paid annual leave according to company policy.

Meal Benefits: Company cafeteria

Job Summary

The Customs Affairs Manager is responsible for overseeing all customs compliance, import and export operations, and trade regulations to ensure smooth customs clearance while complying with local and international customs laws. This role manages customs documentation, liaises with government authorities, and leads the customs affairs team to support efficient logistics operations.

Key Responsibilities

Manage daily import and export customs clearance activities.

Ensure compliance with customs regulations and trade requirements.

Liaise with Customs Department, MITI, MIDA, freight forwarders and other authorities.

Prepare and check customs declarations and shipping documents.

Monitor HS Code classification, duties and tax payments.

Handle customs audits, inspections and clearance issues.

Ensure timely renewal of customs permits and licenses.

Keep updated on changes in customs regulations.

Lead and supervise the Customs Affairs team.

Prepare customs reports and performance updates.

Work closely with Logistics, Warehouse, Purchasing and Finance departments.

Improve customs processes and reduce shipment delays.

Job Requirements

Bachelor's Degree in Logistics, Supply Chain, International Trade or related field.

Minimum 8-10 years of relevant working experience in customs or import/export operations.

At least 3 years of managerial or supervisory experience.

Good knowledge of customs regulations, HS Code and import/export procedures.

Experience dealing with Customs Department, MITI, MIDA and other government authorities.

Familiar with SAP/ERP systems and customs declaration systems is an advantage.

Good communication, leadership and problem-solving skills.