Assistant Customs Manager / Customs Executive

XIN HWA SUPPLY CHAIN SDN BHD; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Job summary

XIN HWA SUPPLY CHAIN SDN BHD seeks an experienced Trade Compliance Manager to oversee daily customs clearance operations and import/export compliance for telecom hardware and IT components.

You will ensure adherence to HS code classifications, valuation rules, and country-of-origin determinations, while managing relationships with customs authorities, trade agencies, and brokers. Strong English and Mandarin are required; SAP/ERP proficiency is expected.

Qualifications

• Bachelor’s degree in logistics, supply chain, international trade, customs administration or law.
• Minimum 5 years in international trade compliance, customs brokerage or import/export management.
• Direct experience in telecoms, electronics, IT or high-tech manufacturing preferred.
• Strong knowledge of HS code classifications, trade agreements (ASEAN FTAs, RCEP), valuation and export controls.

Responsibilities

• Oversee daily customs clearance operations, import/export compliance, and logistics for telecom hardware and IT components.
• Ensure compliance with HS codes, valuation rules, and country-of-origin determinations.
• Manage local trade policies, strategic goods control, and export regulations.
• Maintain relationships with customs authorities, trade agencies, and brokers to minimize delays.
• Lead customs audit defense, duty drawback programs, and inquiries.
• Identify duty optimization strategies using FTAs, bonded warehouses, and preferential programs.
• Monitor regulatory changes and propose mitigation strategies.
• Establish and update SOPs for corporate customs management and conduct internal audits/training.

Skills

Leadership

Negotiation

Analytical thinking

Communication

English

Mandarin Chinese

Education

Bachelor’s Degree in Logistics/Supply Chain/International Trade

Tools

SAP/ERP

Job description

Oversee all daily customs clearance operations, import/export compliance, and supply chain logistics for telecom hardware, network equipment, and components.

Ensure full compliance with regional customs laws, tariff classifications (HS Codes), valuation rules, and country-of-origin determination.

Manage local trade policies, strategic goods control, and export control regulations.

Manage relationships with local Customs authorities, trade agencies, and third-party customs brokers/freight forwarders to minimize clearance delays.

Lead customs audit defense, duty drawback programs, and administrative inquiries.

3. Cost Optimization & Strategic Trade:

Identify and implement duty optimization strategies, utilizing Free Trade Agreements (FTAs), bonded warehouse schemes, and preferential duty programs.

Monitor changes in trade regulations, tariffs, and international trade policies, evaluating business impact and proposing mitigation strategies.

Establish and update Standard Operating Procedures (SOPs) for corporate customs management.

Conduct periodic internal trade compliance audits and training sessions for supply chain, logistics, and procurement teams.

Perform any other duties as assigned by the Management from time to time.

Job Requirements / Qualifications

Bachelor’s Degree in Logistics, Supply Chain Management, International Trade, Customs Administration, Law, or a related field.

Minimum 5 years of experience in international trade compliance, customs brokerage, or import/export management.

Direct experience in the Telecommunications, Electronics, IT, or High-Tech manufacturing sectors is highly preferred.

Thorough understanding of HS Code classification, trade agreements (e.g., ASEAN FTAs, RCEP), valuation, customs audits, and strategic export controls.

Professional working proficiency in English and Mandarin Chinese (required to liaise with global HQ and regional supply chain stakeholders).

Excellent communication, leadership, negotiation, and analytical skills. Proficient in SAP / ERP systems.

Able to commence work immediately is an added advantage.