Customer Service Representative (Regular Hour) – Mandarin

Teleperformance; Kuala Lumpur; On-site; MYR 24,000 - 32,000; Full time

Job summary

Teleperformance Malaysia in Kuala Lumpur is seeking Mandarin-speaking Customer Service Representatives to join our team. You will handle customer inquiries through calls, emails, and live chat, providing accurate information and resolving issues to ensure a positive experience for every customer.

This role offers a professional, supportive, and multicultural environment to develop your career with Teleperformance, with training and growth opportunities.

Qualifications

• Fluent Mandarin language skills required.
• Strong communication and problem-solving abilities.
• Experience in customer service preferred.

Responsibilities

• Handle customer inquiries via calls, emails, and live chat.
• Provide accurate information and resolve issues efficiently.
• Ensure each customer has a positive experience with Teleperformance.

Skills

Mandarin

Customer service

Communication

Job description

About the Role

We are looking for passionate, customer-focused Mandarin-speaking Customer Service Representatives to join our team. In this role, you will be responsible for handling customer inquiries through calls, emails, and live chat. You will provide accurate information, resolve issues efficiently, and ensure every customer has a positive experience with us.

This is a great opportunity to develop your career in a professional, supportive, and multicultural environment.